Customer Service Supervisor

6 days ago


San Diego, California, United States Rite Aid Full time

Company Overview

Rite Aid, a renowned healthcare-focused retailer, is committed to enhancing Health and Wellness in local communities. Our mission is to provide exceptional customer experiences, making us the go-to destination for customers seeking quality products and services.

Salary

The estimated starting salary for this position ranges from $16 to $19.75 per hour, depending on experience and location.

Job Description

As a Lead Service Associate at Rite Aid, you will be responsible for supervising Store Associates while assisting with daily store operations. Your primary objective is to provide guidance where necessary and serve as a model of outstanding customer service.

Day-in-the-Life of a Lead Service Associate

  • Supervise and assist Store Associates with daily operational tasks.
  • Provide support to customers with their shopping needs and transactions.
  • Maintain merchandising tasks via plan-o-gram.
  • Perform receiving and stocking procedures.
  • Count and reconcile cash register drawers.
  • Prepare deposits and order change from the bank.
  • Ensure regular inventory inspection, removal, or rotation according to the Product Freshness Review Schedule.
  • Maintain a safe, clean, and pleasing environment for customers and associates.
  • Design a monthly schedule and assign work to foster an efficient workflow.

Education and/or Experience

We require a High School Diploma or General Education Degree (GED) and at least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.

What's in it for you?

Rite Aid offers competitive health plans, generous paid time off, 401K matching, and career growth opportunities. We strive to create an environment that inspires and motivates our associates to reach their full potential. Our dedication to supporting personal growth and achievements ensures an engaging experience for all our associates.



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