Insurance Account Manager
5 days ago
We are seeking a highly skilled and experienced Insurance Account Manager to join our team at CRC Insurance. As an Insurance Account Manager, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service and support to ensure their needs are met.
Key Responsibilities- Build trusted relationships with customers and provide personalized support to meet their needs.
- Proactively communicate with customers to keep them updated on the status and outcome of ongoing support cases.
- Facilitate meetings and webinars to educate customers on our services and products.
- Listen to customer feedback and concerns, and work to resolve conflicts and provide solutions.
- Develop and maintain knowledge of insurance industry markets, products, and legal environments to provide value-added services to customers.
- Research and provide information on carrier administrative procedures, product availability, and product details.
- Use data and metrics to guide customer behaviors and optimize product and service offerings.
- Associate's degree or equivalent required.
- 2+ years of experience in a related selling or customer support environment required.
- Life and Health Insurance License preferred.
- Strong knowledge of carrier plan features, benefits, and underwriting guidelines.
- Understanding of insurance products and markets.
- Proficient in Microsoft Office, specifically Word, Excel, and Outlook.
CRC Insurance is a leading provider of benefits services, committed to delivering exceptional customer experiences and building strong relationships with our customers. We value diversity and inclusion, and are an Equal Opportunity Employer. We are a Drug Free Workplace and are committed to providing a safe and supportive work environment for all employees.
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