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Beverage Support Specialist

2 months ago


Fort Myers, Florida, United States Miller's Ale House Full time

Role Overview:

As a vital member of our team, you will play a crucial role in enhancing the overall experience of our guests. Your support ensures that our Bartender Team is fully equipped to deliver exceptional beverages.

Key Responsibilities:

  • Ensure timely arrival at work in complete uniform.
  • Deliver top-notch service by adhering to all established service standards.
  • Collaborate with fellow team members to meet guest needs promptly.
  • Assist in welcoming and seating guests as needed.
  • Support servers by efficiently running food while adhering to food safety guidelines.
  • Greet all guests within proximity with a friendly demeanor.
  • Help servers by clearing dishes as guests finish their meals.
  • Perform final clean-up of tables after guests depart.
  • Reset tables quickly and accurately, ensuring cleanliness and proper setup.
  • Collect bus tubs from designated areas.
  • Maintain cleanliness by emptying trash bins throughout the establishment.
  • Ensure food safety and sanitation in all work areas.
  • Complete end-of-shift tasks, ensuring readiness for the next team member.
  • Engage with guests to foster a welcoming atmosphere.
  • Communicate effectively with team members and management, utilizing headsets as necessary.

Safety and Sanitation Standards:

  • Wash hands regularly throughout the shift.
  • Maintain a clean and sanitized workspace.
  • Ensure restrooms are clean and tidy upon leaving.
  • Work collaboratively with team members to uphold safety and sanitation protocols.

Teamwork and Skills:

  • Support various front-of-house functions as required, promoting a team-oriented environment.
  • Communicate positively with colleagues and management to stay informed.
  • Provide outstanding service throughout your shift.
  • Exhibit strong communication skills and the ability to work independently or as part of a team.
  • Demonstrate the ability to multitask in a dynamic environment.
  • Must be at least 18 years of age, in accordance with state regulations.
  • Prepare team members for shift changes by ensuring all workstations are stocked and ready.