Front End Supervisor

4 weeks ago


Saint Paul, Minnesota, United States Restaurant Depot Full time
Job Summary

As a Front End Supervisor at Restaurant Depot, you will be responsible for supervising and training cashiers, front-end loaders, checkers, and U-boat retrieval staff. Your primary goal will be to ensure friendly, efficient, and professional customer service. You will also be responsible for investigating and resolving customer complaints in a timely and professional manner.

Key Responsibilities

Supervise, train, and evaluate cashiers, front-end loaders, checkers, and U-boat retrieval staff
Ensure compliance with established sales and security policies and procedures
Investigate and resolve customer complaints in a timely and professional manner
Assist customers with product location and detailed information when needed
Plan and prepare work schedules to include lunch and vacation
Perform cashier 'check-outs' and operate register when needed
Perform supervisor functions of voids and returns, price adjustments, IOUs (F-6) vs. invoicing and cancels transactions
Assist checkers in comparing customer receipts to items on cart to avoid losses
Efficiently use industry-specific software to resolve customer inquiries, price checks, inventory queries, and price discrepancies

Requirements

High School Diploma or GED with at least 4 years of experience in customer service or a related field
Ability to lift 50 lbs
Must be at least 18 years old
Computer literacy

About Restaurant Depot

Restaurant Depot is a Members-Only Wholesale Cash & Carry Foodservice Supplier. Their mission is to be your one-stop shop for savings, selection, and service, seven days a week. They have been supplying independent food businesses with quality products from large cash and carry warehouse stores since 1990. They became the leading low-cost alternative to other foodservice suppliers by eliminating the overhead of a traditional distributor, focusing on the needs of independent foodservice operators, and offering free membership.

Benefits

Health, dental, vision insurance available after 90 days
Paid time off
401(k) plan
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