Customer Experience Specialist

7 days ago


La Jolla, California, United States Essilor Full time

Job Summary:

As a Sales Associate at Essilor, you play a vital role in delivering exceptional customer experiences that elevate our customers' sport performance. This position requires excellent customer service skills, meeting hourly sales targets, and providing a rewarding experience for our customers.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a positive and memorable experience for our customers.
  • Meet hourly sales targets, driving revenue growth and contributing to the company's success.
  • Develop and maintain a deep understanding of our products, including their features and benefits.
  • Collaborate with colleagues to achieve sales goals and support the team's efforts.
  • Stay up-to-date with industry trends, competitor activity, and market developments to inform sales strategies.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong sales and customer service skills, with a proven track record of meeting sales targets.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic knowledge of sales principles, including product knowledge, pricing, and promotions.
  • Ability to work collaboratively as part of a team, supporting colleagues and contributing to the company's success.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with opportunities to collaborate with colleagues and contribute to the company's success.

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