Sign and Graphic Project Coordinator

4 weeks ago

Murfreesboro, Tennessee, United States Tennessee Sign Company Full time
Job Description

The Project Coordinator is a key position on our team, responsible for coordinating projects with customers, sales and production teams, and vendors to achieve flawless execution of Sales Orders. The ideal candidate is an experienced sign and graphics professional with excellent interpersonal skills, a self-motivated team player who values delivering an excellent customer experience.

Responsibilities
  • Work with customers to determine project needs and offer solution options.
  • Establish strong relationships with customers, gathering project information and identifying opportunities to upsell additional products and services.
  • Communicate and coordinate key project data with internal departments and external vendors to meet project specifications and timing.
  • Assist with estimating project costs with material vendors, internal production teams, and outside contractors.
  • Provide customers with timely and accurate project pricing and timing estimates, involving others as needed.
  • Produce and finalize project folders prior to submitting to the production department, complete reconciliation reports, and enter data into the reconciliation worksheet.
  • Assist in preparing and analyzing key monthly customer opportunity reporting data and recommended improvement actions.
  • Follow and document processes and procedures of the role, develop those not already documented for inclusion into the Business Manual.
  • Responsible for maintaining accurate and timely information into the ShopVox Project Management system.
  • Research and develop resources/systems that create timely and efficient workflows.
  • Audit and communicate complaints with management/ownership.
Qualifications
  • Possess High School Diploma or equivalent.
  • Possess valid Driver's License.
  • Minimum of one to three years experience in an office or customer service position.
  • Excellent communication skills in fluent English; ability to speak a second language is a plus but not required.
  • Ability to exercise integrity, resolve conflict, and build rapport.
  • Ability to think and reason strategically, logically, and tactically.
  • Comprehensive computer skills including software (Windows, Office, database experience), hardware, programs, and applications.
  • Design capabilities preferred but not necessary.
Benefits
  • This is an hourly wage position with a wage rate between $15-$25 hr. and is based on experience, capabilities, and skills.
  • 2 weeks Personal Time Off (PTO), accrual plan available after probationary period and will increase based on years of service.
  • 401k benefits after one year of service; Health Care Savings Account (pending).
  • The company offers six (6) paid holidays.
  • Company Computer and Cellphone and mileage reimbursements are offered based on usage.

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