Office Operations Assistant

2 days ago


Kalamazoo, Michigan, United States Ascension Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Operations Assistant to join our team at Ascension Medical Group in Kalamazoo, MI. As a key member of our administrative team, you will provide exceptional customer service to patients and customers, ensuring a positive experience in our medical setting.

Responsibilities
  • Provide administrative and clerical support to patients and customers, including greeting, checking in and out, and obtaining necessary documentation.
  • Verify and enter demographic information, obtain and verify insurance authorizations/precertification, and complete medical record release requests.
  • Schedule and confirm patient appointments, enter and review charges for patient procedures and services, and collect co-payments.
  • Provide general office and clerical support to assigned area, including reconciling daily reports and deposits for accuracy.
Requirements
  • High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Why Ascension

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community.

Ascension is an equal employment opportunity employer and promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists.



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