Loan Officer

2 weeks ago


Kalamazoo, Michigan, United States Kalsee Credit Union Full time
Job Summary

We are seeking a highly skilled and experienced MSR/Loan Officer to join our team at KALSEE Credit Union. As a key member of our branch team, you will be responsible for providing exceptional member service, processing loan applications, and performing various financial transactions.

Key Responsibilities
  • Deliver outstanding member service by greeting members with a smile, engaging with them proactively, and resolving their issues in a timely and professional manner.
  • Process loan applications, make lending decisions, and close loans while ensuring compliance with regulatory requirements.
  • Perform various financial transactions, including opening accounts, handling deposits, and providing financial guidance to members.
  • Stay up-to-date with new loan products and services, and assist in training new staff members.
  • Ensure accurate management of the vault, including cash handling and reconciliation.
  • Handle member complaints and take appropriate action to resolve them.
  • Participate in annual training as required by the BSA/OFAC Compliance Officer.
Requirements
  • Minimum 2 years of credit union or banking experience in a branch environment preferred.
  • Previous lending experience preferred.
  • Proficient in Microsoft Office products.
  • Excellent verbal and written communication skills.

KALSEE Credit Union is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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