Office Manager

Department: Executive

Reports To: Chief of Staff

FLSA Status: Non-Exempt

Location: Nashville, TN (hybrid- onsite Tuesday, Wednesday, Thursday's)

SVP Worldwide, a leading consumer sewing machine company, has an immediate full-time, non-exempt position available. The company and its three iconic brands - SINGER, HUSQVARNA VIKING, and PFAFF - have delighted consumers for over 170 years.

The global sewing machine industry is experiencing renewed growth, expected to grow at 6.7% annually. With a product portfolio inclusive of sewing machines, accessories, notions, garment care products, and software, it is an exciting time to join and grow a career with us

The global corporate headquarters is located in Nashville, TN (USA) and is supported by regional headquarters/sales offices in Milan (Italy), and Mexico City (Mexico). Combined with 170+ US retail stores in 36 states, manufacturing facilities across Asia and Latin America, multiple R&D centers, a software development center in Europe, and a global supply chain with distribution centers in all regions, we are proud to reach consumers in more than 25 countries on five continents.

SVP Worldwide continues to weave our culture into the fabric of our team members by living out our core values of Integrity, Trust, Teamwork and Customer Focus. As our industry continues to grow, there are vast opportunities for new team members who share our commitment to delivering the world's finest sewing products, services and overall customer experience.

Job Responsibilities:

• Office Organization and Management: Oversee the office's daily operations to facilitate workflow
  • Serve as the primary onsite point of contact for visitors and office employees ensuring a friendly, personal experience and respond to requests and questions about office operations
  • Maintain a clean, organized, and efficient work environment and provide solutions to improve office efficiency
  • Communicate with vendors, suppliers, and other service providers including facility maintenance staff and building owners
  • Ensure office equipment is functioning properly, supplied, maintained, and serviced as needed as well as maintain onsite office supply, furniture and kitchen inventory by checking and replacing stock, anticipating needed supplies, placing orders for supplies, and verifying receipt of supplies
  • Coordinate with IT Team to support and maintain office technology and assist with onsite meeting room set up/connections etc.
  • Support new employee orientation relating to office policies and first week office needs
  • Handle office emergencies and troubleshooting issues as they arise
  • Facilitate teamwork and collaboration within the office
  • Other duties as assigned
• Administrative Support: Support executive members with calendar management, meeting organization, travel logistics and expense reporting
  • Act as a point of contact between staff, executives, and external parties
  • Coordinate schedules, appointments, and meetings and actively coordinate and participate in various onsite team meetings, helping coordinate agenda and content, taking meeting notes and posting meeting follow-ups and other communications
  • Manage correspondence such as emails, phone calls, and mail and oversee review and distribution of ELT mail
  • Schedule end to end executive travel and calendar coordination between company office locations
  • Process timely and efficient expense reports for both executive and office expenses
  • Prepare and edit documents, reports, and presentations and distributing as required
• Event Planning and Coordination: Operate as primary point of contact and coordinator for all Nashville office and executive team events, meetings and conferences

1. Handle vendor identification, contract negotiations, payment processing and onsite support
2. Manage travel logistics for on-site and off-site events
3. Daily lunch coordination for executives and team meetings
4. Schedule and support ELT related activities for new hire orientation and other office event participation

We Offer You:

• Full benefits package; medical, dental, vision
• 401k plan
• Competitive PTO accrual as well as additional wellness days
• Hybrid work schedule
• Work environment that harbors a culture of collaboration and community
• Learning and development opportunities

You Bring:

• Bachelor's degree in Business Administration, Office Management, or related field preferred
• 5+ years of proven experience in office management and/or administrative roles
• Strong experience scheduling with tools such as Teams, Outlook, Zoom, and other meeting platforms
• International and domestic travel reservation systems experience, including travel Visa submissions and Passport control requirements
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook
• Strong organizational and multitasking abilities, with keen attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and prioritize tasks effectively
• Strong time-management and people skills with high degree of flexibility
• Ability to be on site Tuesday, Wednesday and Thursday each week
• Good attendance and punctuality
• Ability to maintain confidentiality of company information
• Previous experience at a Corporate Headquarters preferred

You will need to be able to complete all physical requirements of the job with or without a reasonable accommodation, including:

• Move about inside the office to access file cabinets, meeting rooms, copier/printer etc as well as have the ability to remain in a stationary position 50% of the time
• Communicate effectively with customers through multiple forms of technology, including telephone and computer. Must be able to receive and convey information
• Required to retrieve or reposition products like office supplies and sewing machines weighing up to 50 pounds

The Employer retains the right to change or assign other duties to this position.

Work Environment/Location/Flex Arrangement:

SVP Worldwide offers a fast-paced and ever-changing environment. As part of our Flexible Workplace Policy, this position will be hybrid based in our company HQ in Nashville, TN.

Why You Will Love Being a Part of the SVP Worldwide Team:

We take care of our team We offer a competitive benefit package including: multiple health plan options comprised of vision and dental plans, 401K plan, life insurance, disability insurance, pet insurance, parental leave, generous employee discounts and paid time off benefits including wellbeing days.

At SVP Worldwide, we celebrate diversity, equity, and inclusion and strive to employ a unique workforce that is reflective of our consumers across the globe. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

SVP Worldwide is an equal opportunity employer and makes employment decisions based on merit and qualifications. SVP Worldwide prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration.

In The News:

In 2021, SVP Worldwide was acquired by Platinum Equity ), a global investment firm with more than $25 billion of assets under management and a portfolio of approximately 50 operating companies that serve customers around the world. Platinum Equity has committed to fully support SVP Worldwide's continued growth and to bring additional financial and operational resources to help accelerate the company's efforts.

Like what you see? Then come sew and grow your career with us

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