Tax Office Manager

4 weeks ago


Nashville, Tennessee, United States H&R Block Full time
Leadership Opportunity at H&R Block

We are seeking a skilled and experienced leader to join our team as a Multi-Unit Team Leader. In this role, you will be responsible for managing multiple tax offices, providing leadership and development to associates, and driving growth and client satisfaction.

Key Responsibilities:

  • Manage office staffing, operations, and logistics for multiple offices
  • Partner with the District General Manager to create and implement office-level growth plans and client growth targets
  • Recruit and interview candidates for tax office associate positions
  • Conduct timely performance reviews and resolve associate issues
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping

Requirements:

  • People management experience with a demonstrated ability to grow and develop associates
  • Demonstrated aptitude for growth plan execution and ability to lead towards a growth culture
  • Strong decision-making and judgment skills, with the ability to function well in a fast-paced environment
  • Strong interpersonal and communication skills, with a customer-centric mindset
  • Computer proficiency with the ability to use MS Office

About H&R Block:

We are a leading provider of tax preparation and financial services, committed to helping our clients and associates achieve their goals. We offer a dynamic and supportive work environment, with opportunities for growth and development.


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