Customer Service Representative

2 weeks ago


Bend, Oregon, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to customers. If you have a passion for delivering outstanding customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Assist customers in selecting the right products and services, providing recommendations and solutions to meet their needs
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction
  • Build and maintain relationships with wholesale and retail customers, ensuring their needs are met and exceeded
  • Stay up-to-date on product knowledge, features, and benefits, making recommendations to customers and colleagues
  • Contribute to a positive and inclusive store environment, promoting a culture of teamwork and respect
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1 year of experience in a customer-facing role, preferably in retail or sales
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues
  • Ability to lift up to 50 pounds, stand for long periods, and work in a fast-paced environment
  • Valid driver's license and reliable transportation (if applicable)
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment, where everyone feels valued and empowered to succeed.

We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds. If you are passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.



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