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Service Manager

1 month ago

Kailua, Hawaii, United States Dowbuilt Full time
Job Title: Service Manager

We are seeking a highly skilled and experienced Service Manager to join our team at Dowbuilt. As a Service Manager, you will be responsible for overseeing the delivery of exceptional service to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities:
  • Manage and coordinate service operations to ensure timely and efficient delivery of services to clients.
  • Develop and implement service strategies to improve client satisfaction and retention.
  • Collaborate with cross-functional teams to ensure seamless service delivery and resolve any issues that may arise.
  • Monitor and analyze service performance metrics to identify areas for improvement and implement corrective actions.
  • Provide training and support to service team members to ensure they have the necessary skills and knowledge to deliver exceptional service.
Requirements:
  • Minimum 2 years of experience in a service management role, preferably in the construction industry.
  • Proven track record of delivering exceptional service and improving client satisfaction.
  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • Ability to analyze complex data and identify areas for improvement.
  • Proficiency in MS Office Suite and cloud-based project management applications.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Service Manager looking for a new challenge, please submit your application.