Resort Operations Manager
4 weeks ago
Job Summary:
As a key member of the Outrigger team, the Resort Manager plays a pivotal role in driving customer satisfaction and operational excellence. Reporting directly to the General Manager and/or Vice President of Operations, this individual is responsible for overseeing the day-to-day operations of the resort, ensuring maximum profitability, guest satisfaction, and product quality.
Key responsibilities include:
- Managing department operations to achieve profitability and professional standards
- Overseeing the day-to-day operation of the hotel to create and maintain maximum profitability, guest satisfaction levels, product quality, brand and service standards, facility maintenance, workplace harmony, and property safety practices
- Actively promoting the hotel as a quality deluxe hotel within the world tourism market and representing the resort as a caring and supportive corporate citizen in local community activities
Requirements include a minimum of five years of experience in resort operations or similar hotel management experience, with a minimum of three years of supervisory experience in resort operations. Previous experience in hotel management or a related field is also preferred.
Benefits:
- Competitive salary range of $125,000-$150,000 annually
- Health insurance (dental, medical, prescription, vision)
- Paid holidays, sick, vacation, and medical leave
- Retirement plan (401K)
- Recognition and award programs
- Employee assistance program
- Discounted hotel rates
Outrigger offers a dynamic and supportive work environment, with opportunities for growth and development through our training and development programs.
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