Sales Business Manager

7 days ago

Brockton, Massachusetts, United States Bloomingdale's Full time
About Us:
Bloomingdale's is a fashion retailer that makes style personal and fun, while being aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We strive to make Bloomingdale's like no other store in the world. Our colleagues are passionate, driven, entrepreneurial, and collaborative, and we welcome and embrace diversity of background, thought, and opinion while having a lot of fun along the way.

Job Overview:
As a Store Leader, you will be on the forefront of both the colleague and customer experience. Through your dynamic leadership style, interpersonal skills, and business acumen, you will inspire your team to bring the Bloomingdale's mission to life. A leader's success is through the connectivity of their team, and as a Business Sales Manager, you are responsible for unlocking each member's individual motivation and goals. A successful Bloomingdale's Business Manager possesses an inherent passion for people, whether it is recruiting, onboarding, and developing direct reports or ensuring the customer receives an outstanding experience regardless of why they are in our stores. A Bloomingdale's Business Manager oversees a multi-million dollar component of the overall store business, often including multiple families of businesses with a large sales professional span of control. In today's retail environment, our leaders are flexible and agile, supporting sales results, merchandising standards, and ensuring customer fulfillment orders are completed on a timely basis.

Key Responsibilities:
Observe, coach, and role model customer-centric selling behaviors at all times
Require and champion the use of selling technology to support a seamless customer experience
Lead and educate relationship selling, building a client book, and driving outreach to maximize business
Actively support total store priorities and establish yourself as an available and engaged leader
Lead and own the execution of merchandising, partnering with the Visual Merchandise Manager/Merchandise Manager as the owner of overall merchandising direction
Ensure all necessary re-stocking, floor moves, and signing are completed
Provide daily oversight of the fulfillment process, tracking metrics throughout the day to ensure optimum fill rate

Requirements:
Associate's Degree and 3-5 years of direct experience required
Effectively communicate and present information in one-on-one and small group situations to customers and all levels of internal and external business partners
Ability to effectively plan and execute strategies
Ability to monitor and maneuver workflow to achieve priorities
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:
Requires periods of walking, standing, communicating, reaching, crouching, and climbing ladders
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions
Frequently lift/move up to 25lbs

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