Retail Sales Specialist
1 week ago
Part-time Sales Associate - Chico's
Job Reference: 2771
Brand: Chico's
Category: Retail Sales Associate
Job Type: Part-time
Location: Battlefield Mall, Springfield, MO
Employment Type: Part-time
We are committed to providing a stylish and social atmosphere that encourages women to showcase their unique style.
POSITION OBJECTIVE:
The Sales Associate plays a vital role in assisting Management to foster a customer-centric and product-oriented sales environment, where our core values and guiding principles are integral to all store operations. This includes ensuring an exceptional customer experience and optimizing profitability. We take pride in our work and believe that our teams create an extraordinary workplace for growth and learning.
FUNCTIONAL RESPONSIBILITIES:
Results Orientation
Achieves company sales targets by employing effective sales techniques and sharing product knowledge with customers; assists in merchandise selection or helps locate items based on customer preferences.
Stays informed about current promotions and pricing; upholds visual and pricing standards.
Maintains high standards in merchandise handling, presentation, loss prevention, and other responsibilities as directed by Management.
Contributes to visual merchandising efforts, including monthly store layouts and maintenance.
Customer Experience
Exemplifies and promotes the Most Amazing Personal Service (MAPS) principles, ensuring a seamless omni-channel experience.
Addresses customer concerns promptly and effectively.
Facilitates a quick and efficient checkout process, remaining knowledgeable about payment policies, coupon usage, returns, exchanges, security practices, and other operational procedures.
Encourages additional purchases at checkout, including gift card sales.
Enlists clients in the rewards program.
Develops and nurtures a loyal customer base through personalized service and wardrobe consultations.
Maintains up-to-date knowledge of current product offerings and styles available in-store and online.
Ensures consistent communication with clients through a customer tracking system.
Operational Excellence
Assists in replenishment tasks to keep the store well-stocked and inviting.
Supports fulfillment of merchandise locations.
Helps implement visual directives, including floor displays, window changes, and signage as directed.
Contributes to the cleanliness and organization of the boutique.
Team Collaboration and Development
Encourages an inclusive and collaborative approach to problem-solving.
Seeks opportunities for personal development and actively requests feedback.
Other responsibilities as assigned.
QUALIFICATIONS:
High School diploma or equivalent.
Preferred experience in retail or sales.
Must be at least 18 years old.
Strong communication skills.
Exceptional customer service abilities.
Able to learn and adapt to technology provided by the company.
Excellent organizational skills and the ability to multitask in a dynamic environment.
Capable of effective communication with customers, associates, and management.
Regular attendance is crucial for this role to ensure adequate coverage for company objectives. Flexibility to work evenings, weekends, and holidays is required.
PHYSICAL REQUIREMENTS:
Constant walking/standing during shifts.
Occasional lifting of up to 50 lbs. (1-33% of shift).
Frequent climbing (34%-66% of shift).
We are continuously seeking applications from talented individuals to join our store teams. When positions become available, we will review applications to find suitable matches for our requirements. Applications can be submitted for any location or position at any time, although specific roles may not currently be open. Accommodations are available for applicants with disabilities. Please contact your local Store Manager for assistance with accommodation requests during the application process.
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