Mobile Service Coordinator

1 week ago


Owings Mills, Maryland, United States Tesla Full time
Job Title: Mobile Service Router

Tesla Motors is seeking a highly skilled Mobile Service Router to join our team. As a Mobile Service Router, you will play a critical role in advancing our innovative vehicle brand globally.

Key Responsibilities:
  • Coordinate repairs for new and used vehicles, ensuring compliance with warranty guidelines and specifications.
  • Respond to roadside requests and assess technical issues to determine if resolution can be achieved remotely, over the phone, or requires technician intervention.
  • Communicate with customers via text, calls, email, and internal channels for service updates, scheduling, payment processing, and addressing inquiries.
  • Schedule customers within hour block windows, optimizing throughput and routing for mobile service technicians.
  • Collaborate with service leadership to plan for PTO, vehicle maintenance, and adjustments, striving to meet or exceed customer demand.
  • Utilize reporting metrics to guide procedural enhancements, elevating the overall customer experience.
Requirements:
  • Customer-facing experience, ideally in a technical or automotive setting, demonstrating a commitment to excellent service.
  • Proficiency in parts processes, warranty knowledge, and the ability to articulate technical information in a customer-friendly manner, both verbally and in writing.
  • Enthusiastically seeks understanding of automotive techniques related to vehicle repair and servicing.
  • Positive, adaptable, and open to learning about changes in the personal transportation industry, as well as Tesla products and services.
  • Strong organizational skills, with the ability to handle multiple priorities, meet deadlines, and thrive in a fast-paced environment.
  • Excellent verbal and written communication skills, including the ability to address difficult conversations and customer conflicts.
  • Valid driver's license required, ability to work flexible hours, including evenings, weekends, and holidays, and willingness to obtain state licensing where applicable.
Benefits:
  • Competitive pay and comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) with employer match and employee stock purchase plan.
  • Employee assistance program and paid time off.
  • Opportunities for professional growth and development.


  • Owings Mills, Maryland, United States Tesla Full time

    Job Title: Mobile Service RouterTesla Motors is seeking a highly skilled Mobile Service Router to play a critical role in advancing the company's mission to accelerate the world's transition to sustainable energy.Key Responsibilities:Coordinate repairs for new and used vehicles, ensuring compliance with warranty guidelines and specifications.Respond to...


  • Owings Mills, Maryland, United States Advanced Radiology Services Full time

    Job SummaryAdvanced Radiology Services is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a Patient Service Representative, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, ensuring a positive experience for all patients.Key...


  • Owings Mills, Maryland, United States LifeBridge Health Full time

    Nutrition Services OpportunityJoin LifeBridge HealthAs a Dietitian | Nutrition ServicesWe are seeking a skilled Dietitian to join our team at Nation's Home Medical Equipment, a subsidiary of LifeBridge Health. As a Dietitian, you will play a critical role in providing high-quality nutrition services to our patients.Key Responsibilities:Perform initial and...


  • Owings Mills, Maryland, United States LifeBridge Health Full time

    Nutrition Services OpportunityJoin LifeBridge HealthAs a Dietitian | Nutrition ServicesWe are seeking a skilled Dietitian to join our team at Nation's Home Medical Equipment, a subsidiary of LifeBridge Health. As a Dietitian, you will play a critical role in providing nutrition services to patients in their homes and at our Owings Mills office.Key...

  • Service Coordinator

    4 weeks ago


    Owings Mills, Maryland, United States Tesla Full time

    Tesla is seeking a highly skilled and motivated Service Assistant to join our team. As a key contributor to the Tesla experience, this role is responsible for delivering exceptional customer service and ensuring the smooth operation of our service department.Key Responsibilities:Vehicle Preparation: Ensure all vehicles are thoroughly cleaned and prepared for...


  • Owings Mills, Maryland, United States United Urology Group Full time

    Job SummaryUnited Urology Group is seeking a highly skilled Virtual Clinical Services Associate to join our team. As a key member of our virtual care team, you will play a critical role in supporting patient care activities and promoting patient-focused care.Key ResponsibilitiesTelehealth Processing: Schedule telehealth services, reschedule canceled/no-show...


  • Owings Mills, Maryland, United States United Urology Group Full time

    Job SummaryWe are seeking a highly skilled and compassionate Virtual Clinical Services Associate to join our team at United Urology Group. As a key member of our virtual care team, you will play a critical role in supporting patient care activities and promoting a positive patient experience.Key ResponsibilitiesTelehealth Processing: Schedule telehealth...


  • Owings Mills, Maryland, United States National Retina Institute Full time

    About the RoleWe are seeking a highly skilled and patient-focused Medical Front Desk Representative to join our team at National Retina Institute. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesGreeting and Welcoming Patients:...

  • Project Coordinator

    4 weeks ago


    Owings Mills, Maryland, United States System One Full time

    Job Summary:System One is seeking a highly organized and detail-oriented Project Coordinator to support our project teams. As a key member of our administrative team, you will be responsible for ensuring the smooth operation of our project offices.Key Responsibilities:Coordinate project correspondence and documentation, including tracking logs and...


  • Owings Mills, Maryland, United States US Pack Inc Full time

    Operations Coordinator Job DescriptionUSPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. Our focus every day is to help brands and businesses win in the delivery economy. We stay ahead by keeping our finger on the pulse of the latest trends and developments that impact our business and...


  • Owings Mills, Maryland, United States Nest Home Care LLC Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Office Manager to join our team at Nest Home Care LLC. In this role, you will be responsible for coordinating all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, managing office...

  • Relationship Banker

    4 weeks ago


    Owings Mills, Maryland, United States Bank of America Full time

    About the RoleWe are seeking a highly motivated and results-driven Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will be responsible for building and maintaining strong relationships with our clients, providing them with exceptional service and support to meet their financial needs.Key ResponsibilitiesEngage with...


  • Owings Mills, Maryland, United States TEKsystems Full time

    About the RoleWe are seeking a highly skilled Digital Content Coordinator to join our team at TEKsystems. As a Digital Content Coordinator, you will be responsible for managing and executing content for our Associate Social Media Enablement program.This role will involve working closely with partners in the business units and other social team members to...


  • Owings Mills, Maryland, United States Strategic Factory Full time

    Signage Project ManagerAt Strategic Factory, we're seeking a highly skilled Signage Project Manager to join our team. As a key member of our signage department, you will work closely with Account Managers, Product Engineers, and customers to deliver exceptional signage solutions.Key Responsibilities:Coordinate site surveys, including arranging timing,...

  • Project Coordinator

    2 weeks ago


    Owings Mills, Maryland, United States System One Full time

    Project Support/Office Manager5 days onsite, Hourly $30-$40, Contract (possibility of extension)Key Responsibilities:Project Documentation: Ensure prompt recording of project correspondence and key presentations on Project SharePoint sites and tracking log.Requirements:Administrative Experience: Proven experience in administrative roles, with a focus on...


  • Owings Mills, Maryland, United States Holland and Sherry Full time

    {"h3": "Job Opportunity at Holland & Sherry ", "ul": [{"li": "We are seeking a highly motivated and organized Administrative Assistant to support our fabric design team at Holland & Sherry\u2019s Owings Mills warehouse."}, {"li": "The successful candidate will be responsible for maintaining and organizing files, studio libraries, and databases, as well as...


  • Owings Mills, Maryland, United States RadNet Full time

    RadNet is a leading provider of radiology services. We are seeking a highly skilled Mammography Tracking Coordinator to join our team. As a Mammography Tracking Coordinator, you will play a critical role in ensuring the smooth operation of our mammography tracking system. Your responsibilities will include generating, tracking, and mailing patient result...

  • Respiratory Therapist

    4 weeks ago


    Owings Mills, Maryland, United States LifeBridge Health Full time

    Job SummaryAs a Respiratory Therapist with LifeBridge Health, you will play a critical role in providing high-quality patient care and services in the home setting. Our team is dedicated to delivering exceptional patient outcomes and experiences.Key ResponsibilitiesProvide set up and instruction on the use, care, and safety of equipment in the home.Develop...

  • Respiratory Therapist

    4 weeks ago


    Owings Mills, Maryland, United States LifeBridge Health Full time

    Job SummaryAs a Respiratory Therapist with LifeBridge Health, you will play a critical role in providing high-quality patient care and services in the home setting. Our team is dedicated to delivering exceptional patient outcomes and experiences.Key ResponsibilitiesProvide set up and instruction on the use, care, and safety of equipment in the home.Develop...

  • Respiratory Therapist

    4 weeks ago


    Owings Mills, Maryland, United States LifeBridge Health Full time

    Job SummaryAs a Respiratory Therapist with LifeBridge Health, you will play a critical role in providing high-quality patient care and services in the home setting. Our team is dedicated to delivering exceptional patient outcomes and experiences.Key ResponsibilitiesProvide set up and instruction on the use, care, and safety of equipment in the home.Develop...