Communications Officer

2 weeks ago


Gainesville, Texas, United States Cooke County Texas Full time
Job Summary

We are seeking a highly skilled Communications Officer to join our team at Cooke County Texas. As a key member of our public safety team, you will be responsible for providing critical communication support to emergency responders and the community.

Key Responsibilities
  • Receive and prioritize emergency and administrative calls, dispatching information to relevant agencies and personnel.
  • Operate emergency and non-emergency communications systems, providing callers with direction and instruction as needed.
  • Enter and retrieve information from various databases, including TCIC/NCIC, Cooke County Computer Systems, and local emergency response databases.
  • Process and maintain records of information obtained or entered, including complaints and services requested.
  • Dispatch Sheriff Department and county personnel, including patrol, criminal investigations, and special enforcement units.
  • Monitor and dispatch proper authorities for alarms received from county buildings.
  • Run and enter data in state and national databases for stolen goods, wanted persons, protected persons, and missing, runaway, or endangered persons.
  • Track emergency service personnel's location and perform other related duties as required.
Requirements

To be successful in this role, you will need a High School Diploma or GED and be available to work nights, weekends, and holidays. Within 1 year of being assigned to position, you must satisfactorily complete applicable CCSO training program, obtain Telecommunicator Operator certification by the State of Texas, and obtain TCIC/NCIC certification by the State of Texas.

Cooke County is an Equal Opportunity Employer.



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