Communications Officer

2 months ago


Gainesville, Texas, United States Cooke County Texas Full time
Job Description

Job Summary: We are seeking a highly skilled and detail-oriented Communications Officer to join our team at Cooke County Texas. As a key member of our public safety department, you will be responsible for providing critical communication services to emergency responders and the public.

Key Responsibilities:

  • Receive and prioritize emergency and administrative calls, dispatching information to fire departments, police departments, and other emergency services as needed.
  • Operate emergency and non-emergency communications systems, providing callers with direction and instruction as necessary.
  • Enter and retrieve information from various databases, including TCIC/NCIC, Cooke County Computer Systems, and local emergency response databases.
  • Process and maintain records of information obtained or entered, including complaints and services requested.
  • Dispatch Sheriff Department and county personnel, including patrol, criminal investigations, and special enforcement units.
  • Monitor and dispatch proper authorities for alarms received from county buildings.
  • Run and enter data in state and national databases for stolen goods, wanted persons, protected persons, and missing, runaway, or endangered persons.
  • Track emergency service personnel's location and perform other related duties as required.

Requirements:

  • High School Diploma or GED required.
  • Must be available to work nights, weekends, and holidays.
  • Within 1 year of being assigned to position, must satisfactorily complete applicable CCSO training program; obtain Telecommunicator Operator certification by the State of Texas; obtain TCIC/NCIC certification by the State of Texas and attain acceptable levels of proficiency in the Computer Aided Dispatch and Cooke County Criminal Justice Computer System.

Cook County Texas is an Equal Opportunity Employer.



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