Residential Sales Representative

5 days ago

Greenacres Spokane Valley WA USA, United States Overhead Door Full time
Job Title: Residential Sales Representative

We are seeking a highly motivated and customer-focused Residential Sales Representative to join our team at Overhead Door. As a key member of our sales team, you will be responsible for identifying customer needs and matching them with our products and services to create ideal solutions.

Key Responsibilities:
  • Develop product and pricing proposals for each opportunity and present them to homeowners in person
  • Maintain the quote log and other sales activity reporting as required
  • Adhere to quote and estimating standards, including forms and processes which drive timeliness, accuracy, ethics and professionalism
  • Ensure all quotes and bids adhere to gross margin expectations for the division
  • Build and maintain relationships at all levels of customers and potential customers
  • Establish Overhead Door's credibility with customers, acting as a solution provider
  • Review supplier confirmations to ensure correct products have been ordered and the shipping date is accurate
  • Communicate with the Operations department for project requirements, specifications and scheduling
  • Proactively support the Overhead Door safety program and initiatives, comply with all safety policies and procedures and ensure utilization of safe work practices
Requirements:
  • 3+ years of progressive experience in direct to consumer (B2C) sales, preferably in the home improvement, building products or service/installation industry
  • Sales, estimating, and job coordination or related experience is beneficial
  • Strong negotiation skills and persuasive ability
  • Ability to prioritize and handle multiple tasks
  • Strong organization and decision-making ability
  • Ability to respond to common inquiries or complaints from customers, etc.
  • Ability to calculate figures and amounts such as margin, mark up, discounts, percentages, area, volume, etc.
  • Attention to detail, analytical and problem-solving skills
  • Working knowledge of MS Office suite; Word, Excel, Outlook
  • Willingness to learn products, systems and processes
  • Bachelor's degree in business, construction, or related field is preferred
  • A record of continuing education in related topics is desirable

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