Quality Assurance Manager

6 days ago


Arlington, Virginia, United States PGLS Full time
Job Description

PGLS seeks a seasoned Quality Assurance Manager to lead the development and implementation of quality standards for language services within the Executive Office for Immigration Review (EOIR) under the Department of Justice (DOJ).

  • The successful candidate will be responsible for ensuring that interpreter services meet DOJ EOIR standards for accuracy, cultural sensitivity, and overall quality.

Key Responsibilities:

  • Develop and implement quality control measures to ensure compliance with federal regulations and guidelines.
  • Conduct regular audits and evaluations to identify areas for improvement and develop corrective actions.
  • Drive initiatives to enhance quality, efficiency, and client satisfaction through data-driven decision making.
  • Lead training programs to educate interpreters and staff on EOIR standards and best practices.
  • Document QA activities and provide regular quality reports to stakeholders.
  • Serve as the primary point of contact for quality-related inquiries and feedback from clients and internal teams.

Requirements:

  • Bachelor's degree in Linguistics, Language Services, Criminal Justice, or a related field; a master's degree is preferred.
  • A minimum of 5 years of experience in quality assurance, language services, or interpretation/translation management, preferably in a legal or government setting.
  • Familiarity with EOIR, DOJ, or other federal quality standards for language services is essential.

Compensation:

The estimated salary for this position is $95,000 - $110,000 per year, depending on experience and qualifications. PGLS offers a competitive benefits package, including health insurance, retirement plans, and paid time off.



  • Arlington, Virginia, United States Private Company Full time

    Job OverviewWe are seeking a highly experienced and detail-oriented Senior Quality Assurance Manager to oversee the quality of services delivered by a contractor team supporting the USPTO's. This role requires a deep understanding of quality management principles, service level agreements (SLAs), and performance monitoring.


  • Arlington, Virginia, United States Sarinas Consulting Full time

    Job TitleFood Quality Assurance ManagerAbout UsSarinas Consulting is a leading consulting firm dedicated to delivering high-quality solutions that meet and exceed industry standards.Job DescriptionWe are seeking a knowledgeable and proactive Quality Manager to oversee our quality assurance and control processes in our food manufacturing facility.Key...


  • Arlington, Virginia, United States 00100 LEIDOS, INC. Full time

    About LeidosAt Leidos, we empower our teams to deliver innovative solutions that drive customer success. Our commitment to quality, integrity, and excellence guides everything we do.We are seeking a highly skilled IT Quality Assurance Systems Engineer to join our team in support of the Air Force National Capital Region (AFNCR) program. In this role, you will...


  • Arlington, Virginia, United States TechnoGen Full time

    Job Title: Senior Quality Assurance Engineer Job Summary:We are seeking a highly skilled Senior Quality Assurance Engineer to join our team at TechnoGen. The ideal candidate will have a strong background in software quality assurance and a proven track record of delivering high-quality applications. Key Responsibilities:Develop and execute test plans to...


  • Arlington, Virginia, United States Resource Informatics Group Full time

    Senior SDET Role Summary: Resource Informatics Group is seeking a highly skilled Senior Software Quality Engineer to perform software quality assurance testing across banking products and platforms. As a Senior SDET, you will be proficient in automation tools and techniques, with experience in functional testing and automation testing skills.Key...


  • Arlington, Virginia, United States Salcomp Full time

    Job Overview:We are seeking a highly motivated and detail-oriented Product Quality Assurance Specialist to join our team at Salcomp Energy USA.About Us:Salcomp is the world leading charger manufacturer, providing close to 4 billion units of mobile phone chargers for our customers in the past 3 decades. We strive to make the world a clean and better place to...


  • Arlington, Virginia, United States Lockheed Martin Corporation Full time

    Job OverviewLockheed Martin Corporation is seeking a Quality Engineer Associate for a position based in Arlington, TX. The position requires mechanical and/or electrical engineering experience developing and reviewing quality standards, methods, work instructions, and procedures for the inspection of manufactured and procured products.About the JobThe...


  • Arlington, Virginia, United States Tatitlek Federal Services, Inc (TFSI) Full time

    Job DescriptionJob Title: Information Assurance Program ManagerJob Summary: Tatitlek Federal Services, Inc (TFSI) is seeking an experienced Information Assurance Program Manager to lead the program supporting the Department of State's Foreign Service Institute (FSI) Office of Management Information Systems.Key Responsibilities:Manage the responsibility of...


  • Arlington, Virginia, United States Newell Corporation Full time

    Job OverviewNewell Corporation, a leading provider of welding/fabricating/machining & assembly services, is seeking a Quality Assurance Specialist - Metrology to join its QC department in Arlington, WA.SalaryThe estimated hourly rate for this position is $37.50, based on experience and location.Job DescriptionThis role involves completing formal first part...


  • Arlington, Virginia, United States Leidos Full time

    About the JobLeidos is seeking an exceptional Journeyman Software Quality Assurance Engineer to join our team in Arlington, VA. As a key member of our dynamic group, you will have the opportunity to work directly with our customers and contribute to delivering world-class solutions.


  • Arlington, Virginia, United States Amazon Full time

    **Job Overview**We are seeking a highly skilled Senior Quality Assurance Specialist to join our team in manual testing. This role involves executing test instructions and reporting results accurately and promptly.About the Role:The primary objective of this position is to provide manual testing support for Devices, Retail, and AWS products. As a Senior...


  • Arlington, Virginia, United States Rollout Systems Full time

    Job SummaryWe are seeking a highly skilled Information Assurance Security Specialist to join our team at Rollout Systems. As a key member of our cybersecurity team, you will be responsible for ensuring the security and integrity of our information systems and networks.Key ResponsibilitiesDetermine enterprise information assurance and security...


  • Arlington, Virginia, United States Empower AI Inc. Full time

    About the RoleWe are seeking a highly skilled Lead Information Assurance SME to join our team at Empower AI Inc. As a key member of our organization, you will provide support to the Defense Information Systems Agency (DISA) Joint Service Provider (JSP) on the Platform Services contract.As the Lead Information Assurance SME, you will be responsible for...


  • Arlington, Virginia, United States Zantech Full time

    We are seeking a highly skilled Information Assurance (IA) Specialist to join our team at Zantech. The successful candidate will be responsible for ensuring the security of government information systems.Key Responsibilities:Implement and enforce IA security policies within the system and to contract personnel.Ensure system security requirements are...


  • Arlington, Virginia, United States EM Structural LLC Full time

    Job OverviewEM Structural LLC is seeking a highly motivated and detail-oriented Project Manager Engineer to join our team. As a key member of our engineering team, you will play a vital role in the successful execution of projects from inception to completion.Key ResponsibilitiesWe are looking for an individual who can:Assist in developing project plans,...


  • Arlington, Virginia, United States Amazon Full time

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.The AWS Security Assurance Services team works...


  • Arlington, Virginia, United States Guidehouse Full time

    About the Role:Guidehouse is seeking a highly skilled Data Management Analyst to join our Defense and Security Segment. In this role, you will provide data management support in support of organizational and mission goals, and support decision-making for large-scale programs within the Department of Homeland Security (DHS).Responsibilities: Develop and...


  • Arlington, Virginia, United States Parsons Corporation Full time

    Project Controls/System Administrator RoleParsons Corporation is seeking a highly skilled Project Manager and Technical Lead to drive the success of our project controls and system administration efforts.Key Responsibilities:Lead a team of developers and analysts in the design, development, and maintenance of software applications and tools.Monitor technical...


  • Arlington, Virginia, United States Guidehouse Full time

    Job OverviewGuidehouse is seeking a Data Management Analyst to provide data management support in support of organizational and mission goals, and support decision-making for large-scale programs within the Department of Homeland Security (DHS).Key ResponsibilitiesDevelop, document, implement, provide consultation on the application of, and ensure compliance...


  • Arlington, Virginia, United States Technomics Full time

    At Technomics, we are seeking a highly skilled Cybersecurity Risk Management Specialist to join our team. This role will play a critical part in ensuring the security and integrity of our systems and technologies.About the RoleThe Cybersecurity Risk Management Specialist will be responsible for providing expert-level cybersecurity guidance to surface combat...