Customer Service Manager

3 weeks ago


Sunny Isles Beach, Florida, United States Aldero LLC Full time
About Aldero LLC

Aldero LLC is a leading provider of wireless telecommunications services, dedicated to delivering exceptional customer experiences.

Job Summary

We are seeking a Customer Service Manager to join our team. As a key member of our sales team, you will be responsible for driving sales growth, building strong relationships with customers, and providing excellent service.

Key Responsibilities
  • Communicate effectively with customers to understand their needs and provide personalized solutions.
  • Drive sales growth by demonstrating products, features, and services, and confidently asking for the sale.
  • Resolving customer issues related to equipment problems by fixing phones, tablets, and other consumer electronics.
  • Maintain up-to-date knowledge of products and services to provide expert advice to customers.
Requirements
  • Prior work experience: 1+ years sales experience, preferably in the wireless telecommunication industry.
  • Skill requirements: English and Spanish language proficiency.
  • Reliable transportation and a valid Driver's License are required.
Salary and Benefits

The estimated annual salary for this position is $50,000 - $70,000, based on experience, plus benefits and bonus opportunities.


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