Centralized Administrative Scheduling Coordinator

1 week ago


Duluth, Georgia, United States National Vision Full time
Job Summary

We are seeking a highly skilled and detail-oriented Centralized Administrative Scheduling Analyst to join our team at National Vision. As a key member of our Operations Team, you will be responsible for planning and scheduling coverage and exam appointment slots in our offices, analyzing data to address business needs, and providing administrative support for various Clinical Services functions.

Key Responsibilities
  • Data Analysis: Collect, clean, and interpret data to address business needs specific to doctor coverage.
  • Strategic Decision-Making: Work with cross-functional teams to extract insights and contribute to strategic decision-making.
  • Coverage Planning: Analyze remote, hybrid doctor, and onsite doctor coverage requirements, participate in planning sessions, and analyze metrics.
  • Administrative Support: Assist in corporate communications and tracking, prepare memos, emails, letters, spreadsheets, and presentations.
  • Scheduling: Efficiently and accurately open appointment slots in the centralized scheduling system and partner with field leadership and other departments on updates.
  • Contract Management: Assist with OD contract information, scheduling/payroll processing, including verification of time punches and management of benefit banks.
  • Data Analytics: Maintain data analytics exam and store optimization initiatives.
  • Schedule Management: Create and manage doctor schedules in conjunction with Field Leadership and Area Doctors.
  • Reporting: Prepare reports for management, including Key Performance Indicators for forecasting, scheduling, and attendance policy compliance.
  • Rotating Schedule: Work a rotating 5-day schedule, including Saturdays and Sundays.
  • Liaison: Act as a positive and effective liaison between the Retail Support Center and field leadership in championing exam and store optimization initiatives.
  • Special Projects: Assist in special projects or initiatives.
Requirements
  • Work Experience: 2-4 years of retail operations/administrative assistant experience (preferred).
  • Writing Experience: 2-4 years of writing corporate communications experience (preferred).
  • Education: High School Diploma or equivalent (required).
  • Skills: Advanced presentation/PPT, Excel spreadsheet, word processing/typing skills (required). Strong verbal/written communication abilities, effective interpersonal skills, strong attention to detail, and excellent organization, planning, judgment, and time management skills (required).
  • Travel: Approximately 10% overnight travel as needed.
About Us

We value and respect the unique and individual differences that everyone brings. We strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses, and pride ourselves on the ever-increasing amount of promotions from within. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.



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