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Sales Specialist, French Market
2 months ago
**Job Summary**
The Digital Sales Representative, French Language Expert will qualify or sell directly to customers from inbound calls, chat, and marketing qualified leads. This role involves working with clients of all levels, in different industries, and across a broad geographical area. The successful candidate will be responsible for quickly developing, consulting, and transacting orders which require minimum sales activities. In cases where there is further discovery and more in-depth sales activities needed, they will qualify and then transfer opportunities.
**Key Responsibilities**
* Manage and sell directly to customers from inbound calls, chat, and outbound calls associated to several lead sources
* Identify customer type and need early in the discussion to route (i.e. Direct, Named Accounts, Technical Support)
* Create, build, close, and transact a qualified pipeline of inbound/direct customers
* Transition qualified opportunities to the appropriate sales representative or partner
* Manage time between Inbound phone calls, chat, and outbound calls
* Navigate Autodesk resources to accommodate the needs of inbound customers
* Maintain knowledge of Autodesk subscription offerings including maintenance plans, subscription offerings, Cloud Service Subscription, and Advanced Support
* The business will typically be closed directly through Autodesk and you the Sales Rep will close the business and use internal tools to facilitate and process the order
* You will be a Trusted Adviser for customers and identify win/win situations
* Weekly sales pipeline management for Forecasting accuracy
**Requirements**
* Bachelor's Degree or equivalent years of experience
* 2+ years of sales experience (in the software or SaaS inbound sales environment)
* Fluency in both written and spoken French to effectively communicate with customers
* Apply sales skills associated with a cold calling sales model; verbal and written skills required
* Experience closing business with customers directly by phone or chat interaction
* Experience working with clients of all levels, in multiple industries, and across a broad geographical area
* Experience in inbound call center sales environment working directly with customers of varying size and industry
* Proficient in using a variety of tools including InContact, Salesforce, Excel (can maintain complex spreadsheets), Outlook, Outreach, and Zoom
* Familiarity with the sales process and certain selling methodologies