Customer Experience Insights Analyst
6 hours ago
We are dedicated to delivering exceptional customer experiences through innovative approaches and a commitment to excellence.
Job SummaryThe Customer Experience Insights Analyst will play a key role in driving business growth by providing actionable insights and recommendations to inform strategic decisions.
Key Responsibilities- Support qualitative research initiatives, including panel management and coordination
- Assist in quantitative research, including survey development and vendor management
- Maintain and enhance Customer Experience (CX) tools, resources, and documentation
- Coordinate and plan cross-functional meetings and projects
- 2+ years of experience in customer-focused or market research roles
- Four-year degree or equivalent work experience
- Comprehensive medical and dental plans
- Generous time off plan
- 401(k) company match
- Award-winning campus with various amenities
- Inclusive, engaged culture with Employee Resource Groups
We value a diverse and inclusive workforce and encourage individuals from all backgrounds to apply.
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Customer Experience Insights Analyst
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