Customer Experience Insights Analyst

6 hours ago


Minneapolis, Minnesota, United States The Learning Experience #363 Full time
About The Learning Experience #363

We are dedicated to delivering exceptional customer experiences through innovative approaches and a commitment to excellence.

Job Summary

The Customer Experience Insights Analyst will play a key role in driving business growth by providing actionable insights and recommendations to inform strategic decisions.

Key Responsibilities
  • Support qualitative research initiatives, including panel management and coordination
  • Assist in quantitative research, including survey development and vendor management
  • Maintain and enhance Customer Experience (CX) tools, resources, and documentation
  • Coordinate and plan cross-functional meetings and projects
Requirements
  • 2+ years of experience in customer-focused or market research roles
  • Four-year degree or equivalent work experience
What We Offer
  • Comprehensive medical and dental plans
  • Generous time off plan
  • 401(k) company match
  • Award-winning campus with various amenities
  • Inclusive, engaged culture with Employee Resource Groups

We value a diverse and inclusive workforce and encourage individuals from all backgrounds to apply.



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