Information Systems Support Specialist

2 weeks ago


Augusta, Maine, United States State of Maine Full time
About the Job

We are seeking a highly skilled Information Systems Support Specialist to join our team at the State of Maine. As a key member of our Client Technologies team, you will be responsible for providing technical support and assistance to our users across the state.

Key Responsibilities
  • Provide technical support and assistance to users via phone, email, and in-person
  • Install, configure, and troubleshoot computer systems, printers, and peripherals
  • Diagnose and resolve hardware and software issues
  • Supervise and train lower-level technical personnel
  • Participate in disaster recovery exercises and maintain IT security standards
Requirements
  • High school diploma or general equivalency
  • Demonstrated experience in end-user IT support
  • Valid State of Maine driver's license
  • Ability to lift up to 50 pounds and perform physical exertion
Benefits

The State of Maine offers a comprehensive benefits package, including health insurance, dental insurance, retirement plan, and paid time off. We also offer a competitive salary and opportunities for professional growth and development.

About Us

The State of Maine is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace where everyone feels valued, respected, and supported. If you are passionate about technology and customer service, we encourage you to apply for this exciting opportunity.



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