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Patient Service Representative

2 months ago

Boise, Idaho, United States Saltzer Health Full time

About the Role:

We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Saltzer Health. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities:

  • Greet and check-in patients in a professional and courteous manner
  • Verify patient demographics, insurance, and contact information
  • Assist patients in completing necessary forms and paperwork
  • Process payments and handle financial transactions
  • Coordinate with other care teams to provide a seamless experience for patients
  • Support administrative functions of the clinic, including reports and paperwork

Requirements:

  • 6 months of customer service experience
  • Basic computer skills, including word processing and data entry
  • Professional manner and strong interpersonal and communication skills

Preferred Qualifications:

  • 1 year of customer service experience, preferably in a hospital or medical office
  • Problem-solving ability, analytical skills, and self-motivation
  • Excellent verbal and written communication skills

Physical Requirements:

  • Interact with others requiring the ability to communicate information
  • Operate computers and other office equipment
  • See and read computer monitors and documents
  • Remain sitting or standing for long periods of time

About Saltzer Health:

Saltzer Health is a leading healthcare provider dedicated to delivering exceptional patient care and service. We are committed to creating a positive and supportive work environment that fosters growth and development.