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Customer Service Representative
1 month ago
We are seeking a skilled Customer Service Representative to join our team at R1 RCM Inc. in a fast-paced hospital environment. As a key member of our Patient Registration team, you will be responsible for ensuring seamless patient check-in experiences, providing exceptional customer service, and working collaboratively with clinicians to collect accurate patient information.
Key Responsibilities:
- Collect and verify patient information, including demographic and insurance details, in a timely and accurate manner.
- Provide exceptional customer service to patients, addressing their concerns and questions in a compassionate and empathetic manner.
- Work effectively in a dynamic environment, adapting to changing priorities and unexpected situations.
- Collaborate with clinicians to ensure accurate and efficient registration processes.
Requirements:
- High School Diploma or equivalent.
- Excellent customer service and communication skills.
About R1 RCM Inc.:
R1 RCM Inc. is a leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are committed to delivering exceptional patient care and service, and we are seeking a dedicated and compassionate individual to join our team.
