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Cluster Event Coordinator
2 months ago
At Hyatt Regency Bali, we're seeking a skilled Cluster Event Assistant Manager to join our team. As a key member of our events team, you'll be responsible for ensuring seamless event execution, collaborating with the banquet team, and delivering exceptional guest experiences.
Key Responsibilities:
- Develop and implement event strategies that meet and exceed guest expectations.
- Manage relationships with clients, vendors, and internal stakeholders to ensure seamless event execution.
- Utilize event management systems, such as Envision, to streamline event planning and execution.
- Identify opportunities to upsell quality services and facilities, driving revenue growth and enhancing the guest experience.
- Lead by example, demonstrating a commitment to exceptional service quality and professionalism.
- Diagnose and resolve issues promptly, analyzing feedback and presenting solutions to clients.
Requirements:
- Proven experience in luxury event sales, MICE, and/or wedding planning at high-end resorts.
- Excellent communication and relationship-building skills, with a focus on ethics and professionalism.
- Strong analytical and problem-solving skills, with the ability to strategize and present solutions.
- Self-motivated and results-driven, with a passion for delivering exceptional guest experiences.
About Us:
Hyatt Regency Bali is a stunning beachfront resort in Sanur, Bali, offering a unique blend of modern Balinese design and luxurious amenities. Our team is dedicated to providing immersive Sanur village experiences, guided by our core values of Empathy, Integrity, Respect, Inclusion, Experimental, and Wellbeing.