Business Process Improvement Assistant

5 days ago


Franklin, Tennessee, United States Inception Fertility Corporate Services Full time
Key Responsibilities

The Operations Support Specialist will play a key role in ensuring the smooth and efficient functioning of our RCM operations. This includes:

  • Handling payer enrollments, including ERA and EFT submissions, and maintaining accurate records and documentation.
  • Payer portal administration, including setting up and managing internal and 3rd party user accounts, providing technical support to users, and ensuring data accuracy.
  • EMR database management, including updating payers, CPTs, and other data tables, and providing technical support to users.
  • Workflow application setup and management, system maintenance, package builds, and training new hires on EMR and Workflow applications.

The estimated annual salary for this position is $50,000-$70,000 based on industry standards.

We offer a comprehensive benefits package, including medical, dental, and vision plans, free basic life insurance, EAP, and long-term disability insurance. We also provide adoption assistance and fertility benefits, maternity and paternity/partner paid leave, 11 company-paid holidays, PTO, and a 401k with generous company match.

  • To be successful in this role, you should have a High School Diploma or equivalent, and 1-3 years' work experience in a similar or related position.


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