Mortgage Servicing Analyst

7 days ago


Franklin, Tennessee, United States Carrington Full time
Our Company

Carrington Mortgage Services is a trusted partner in the mortgage loan servicing industry, providing integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors. Our goal is to deliver exceptional customer care and programs that support borrowers and their homeownership experience.

Job Description

We are seeking a seasoned Client Relationship Manager to join our team. This role will be responsible for capturing and documenting client/investor servicing requirements, creating investor presentations, performing ad hoc analysis, and assisting in loan servicing transfers, change management, process improvement and client relations activities. The target pay range for this position is $59,000.00 - $65,000.00 per year.

Main Responsibilities:
  • Gain expert knowledge of the operational systems and utilization within the business process.
  • Consult with internal/external clients on industry or organizational changes affecting the delivery of services.
  • Analyze investor, prospective business plans and service requirements to ensure compliance with contractual requirements.
Qualifications

To succeed in this role, you will need:

  • High school diploma or equivalent work experience; Bachelors degree preferred.
  • Experience in relationship management or client services within mortgage servicing or related industry preferred.
  • Intermediate analytical and excel experience.
  • Project Management skills preferred.
Why Join Us

We offer a collaborative work environment, opportunities for professional growth and development, and a competitive compensation package, including:

  • Comprehensive healthcare plans for you and your family.
  • A discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Employee referral bonuses so youll get paid to help Carrington and Vylla grow.


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