Account Associate

1 week ago


San Antonio, Texas, United States John Garza - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused Account Associate to join our team at John Garza - State Farm Agent. As a key member of our agency, you will play a vital role in helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Key Responsibilities
  • Manage client accounts and update information in our database to ensure seamless service delivery.
  • Assist clients with policy changes and inquiries, providing exceptional customer service and support.
  • Process insurance claims and follow up with clients on claim status to ensure timely resolution.
  • Coordinate with underwriters to ensure timely policy issuance and maintain accurate records.
Requirements
  • Strong organizational skills and attention to detail to manage multiple client accounts and priorities.
  • Excellent customer service and communication skills to build strong relationships with clients and colleagues.
  • Previous experience in insurance or a related field is preferred, but not required.
What We Offer
  • A dynamic and supportive work environment that fosters growth and development.
  • Competitive compensation and benefits package, including bonus opportunities based on performance.
  • Flexible schedule and opportunities for advancement within our agency.
  • Training and development programs to enhance your skills and knowledge in the insurance industry.

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