Transportation Support Specialist

1 week ago


Bethlehem, Pennsylvania, United States Western Express, Inc. Full time

Become a vital part of our organization at Western Express, Inc., where enthusiasm fuels our mission. If you excel in a fast-paced setting and enjoy working alongside driven professionals, this role may be the perfect fit for you.

We provide attractive remuneration, extensive benefits, paid leave, and a nurturing, inclusive workplace culture. Our headquarters are located in Nashville, TN, and our various locations across the country foster a friendly and supportive environment. No matter where you are based, you will feel like a member of our extended family.

Key Responsibilities:

  • Address inquiries from drivers and assist with their requirements.
  • Organize repair requests and communicate with technicians regarding vehicle upkeep. (Basic mechanical understanding is advantageous)
  • Familiarity with the Transman system is preferred (VRMS coding skills are a plus)
  • Maintain effective and positive communication at all times.
  • Handle multiple responsibilities efficiently in a high-energy environment.
  • Demonstrate proficiency in computer operations and accurate typing skills.
  • Ensure the timely completion of essential documentation and reports (e.g., DOT inspection reports, violations).
  • Meet deadlines and uphold commitments consistently.

Required Qualifications:

  • Ability to thrive in a dynamic work environment.
  • Commitment to proactively addressing challenges.
  • Strong verbal communication skills with peers and supervisors.
  • Keen attention to detail.
  • Outstanding customer service skills.
  • Proficient in computer usage.
  • Compensation will be aligned with experience.


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