Clinical Support Specialist
2 weeks ago
Position Overview:
This role entails executing a range of daily administrative and clinical tasks. The individual will proficiently and accurately manage all front desk responsibilities. The aim is to deliver high-quality healthcare services within the community, aligned with the values outlined in the Mission Statement of Mount Desert Island Hospital. The position involves providing both direct and indirect support to healthcare providers in the management of patient care.
Compensation and Benefits:
Mount Desert Island Hospital offers a competitive salary package, comprehensive medical/dental/vision/life insurance, identity theft protection, a matching retirement plan, generous paid time off, and an award-winning wellness program that includes reimbursement incentives. Additional benefits may include tuition reimbursement and opportunities for continuing education. Certain roles may also be eligible for a sign-on bonus and relocation assistance.
Equal Employment Opportunity:
Mount Desert Island Hospital is committed to providing equal employment opportunities to all employees and applicants across all job classifications, without discrimination based on race, color, religion, age, mental or physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, or any other classifications protected by applicable state and local laws.
Qualifications:
Education and Certifications:
A high school diploma or equivalent is required.
Experience:
Preferred experience in a medical office setting.
Customer service experience with direct interaction is advantageous.
Key Skills:
Emotional intelligence and strong interpersonal skills are essential.
Ability to assist distressed or anxious patients and their families is required.
Capability to manage multiple tasks simultaneously is necessary.
Cognitive Skills:
Emotional maturity and effective communication skills are crucial.
Ability to support patients and families in distress is required.
Capacity to juggle various responsibilities at once is important.
Physical Requirements:
Must be able to sit, stand, or walk for extended periods, up to eight hours daily.
Ability to perform under pressure is essential.
May involve prolonged sitting and the use of a computer, requiring good hand/eye coordination (typing).
Work Environment:
May include exposure to infectious diseases.
General office work hazards are present.
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