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Appointment Coordination Specialist

2 months ago

Birmingham, Alabama, United States Seale Harris Clinic Full time
Job Overview

Position Salary: Competitive and commensurate with experience.

Role Summary:
We are a prominent, privately operated primary care facility dedicated to delivering exceptional healthcare services. Our Appointment Coordination Specialists collaborate closely with healthcare providers and support staff to ensure optimal patient care.

Qualifications:
A high school diploma or equivalent is mandatory.
A foundational knowledge of medical terminology is essential.
Previous experience with Electronic Medical Records (EMR) and scheduling within a healthcare environment is advantageous.

Key Responsibilities:

  • Organizing diagnostic tests as per physician directives and clearly communicating preparation instructions to patients.
  • Completing necessary order documentation and securing precertification for scheduled procedures.
  • Validating patient insurance coverage.
  • Contacting patients to confirm their scheduled appointments.
  • Processing insurance and physician referrals efficiently.
  • Complying with HIPAA regulations to protect patient health information (PHI).
  • Maintaining a digital record of scheduled tests and referrals to promote patient adherence.
  • Scanning and categorizing documents into patient files.
  • Communicating physician instructions to patients and accurately documenting these interactions in their medical records.
  • Providing patients with an overview of general office protocols.