Mental Health Services Manager

1 week ago


Greenacres, California, United States Petit Psychiatry Full time

We are seeking a highly skilled and experienced office manager to oversee our mental health services. As a key member of our team, you will be responsible for managing office operations, supervising staff, and ensuring the smooth delivery of services.



Responsibilities


  • Direct supervisory responsibility for two or more employees
  • Planning, assigning, and directing work; reviewing performance
  • Monitoring the medical staff and coordinating the schedule
  • Providing leadership to the medical billing/intake department to ensure optimal cash flow, and project management, as well as improved relations with physicians, patients, and other customers
  • Designing, executing, and ensuring policies and procedures are adhered to, as well as fine tuning effective billing/intake processes for improvement
  • Planning and directing workload coding, patient insurance documentation, data processing, and billing and collection to achieve efficient account collection and accurate billing
  • Preparing and analyzing insurance contracts, weekly and monthly financial reports, and accounts receivable reports
  • Supervising the billing/intake department operations; perform duties such as charge entry, payment posting, reimbursement management, referral intake and insurance verification, claim submissions, and accounts receivable follow-up
  • Carry out audits of current procedures and processes, discovering billing/intake operations areas to improve on and effect the necessary actions
  • Monitor & stock inventory of all office supplies, clinical forms, business cards, etc
  • Training, allocating work, and resolving problems among billing office personnel
  • Ensuring quality and appropriate trainings are provided to newly hired and existing staff through effective supervision and coordination of the training process, and by adhering to established company operating policies, procedures and systems, protocols, techniques, and standards
  • Coordinating time away requests of team members to ensure the daily functions of the department is not negatively affected
  • Carrying out analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing staff
  • Ensuring the Practice carries out all its activities in accordance with its overall protocol, and that they complied with payer, State, and Federal requirements, regulations, and guidelines
  • Remaining updated on HIPAA and all other health information management issues and regulations
  • Ensuring strong team building and protocol in the Practice by holding staff meetings as required


Requirements


  • Bachelor’s degree or additional four (4) years of experience. Master’s degree is a plus.
  • Five (5) years of revenue cycle or other applicable experience.
  • 3+ years’ experience working in a medical office setting.
  • Excellent written, verbal, communication, and customer service skills.
  • Experience delegating and supervising office staff.
  • Ability to multitask and prioritize projects.
  • Excellent work ethic and dependability
  • Always maintain the highest levels of confidentiality regarding HIPPA standards
  • Must have EMR/EHR experience (preferred).


About Us

Petit Psychiatry is a modern private psychiatry service that offers psychotherapy treatment options. We provide medication management as well as psychotherapy for a variety of psychiatry issues including depression, generalized anxiety, post-traumatic stress disorder, substance abuse disorder, social anxiety, obsessive-compulsive disorder, attention deficit hyperactive disorder, dementia, and many more.



Equal Opportunity Employer

Petit Psychiatry embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.




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