Restaurant Support Staff

4 hours ago


Orlando, Florida, United States Tavistock Restaurant Collection Full time

Job Summary

The Bar Back is a critical member of our hospitality team, responsible for delivering exceptional guest experiences at our restaurant. As a Bar Back, you will be the first point of contact for our guests, ensuring they feel welcome and valued throughout their dining experience.

Key Responsibilities

  • Maintain a clean and organized bar area, ensuring all necessary supplies are readily available.
  • Restock liquor, beer, and wine throughout the shift, ensuring our guests have access to a wide range of beverage options.
  • Polish silverware and glassware to maintain a high level of cleanliness and presentation.
  • Execute beverage tray service, ensuring timely and efficient delivery of drinks to our guests.
  • Answer guest questions regarding food and beverage offerings, providing expert recommendations to enhance their dining experience.
  • Adhere to all alcohol awareness procedures, ensuring a safe and responsible service environment.
  • Handle guest complaints professionally, escalating issues to management as needed.
  • Process payments and handle cash professionally and accurately.
  • Communicate with managers and hosts regarding table availability and key table updates.
  • Follow up with guests about their meal and dining experience, ensuring great guest satisfaction.

Requirements

  • Education: High School diploma or equivalent.
  • Experience: Previous hospitality experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for delivering exceptional guest experiences.

What We Offer

As a member of our hospitality team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional guest experiences. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



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