Executive Director of Parking Operations
5 days ago
Company Overview
Metropolis is a pioneering company that develops cutting-edge computer vision and machine learning technology to revolutionize mobile commerce. With a strong presence in hundreds of mobility facilities and industries, we are poised to shape the future of mobile commerce.
About the Role
We are seeking an experienced Executive Director of Parking Operations to lead our parking operations across multiple locations. This strategic role requires exceptional leadership skills, market analysis, and a deep understanding of customer service excellence.
Job Description
The successful candidate will be responsible for:
- Create and implement parking management strategies aligned with organizational goals; analyze market trends for growth opportunities.
- Oversee efficient operations of parking facilities, including valet and self-parking, optimizing capacity and revenue.
- Lead, mentor, and develop a high-performing team; foster a culture of accountability and continuous improvement.
- Enhance customer satisfaction through initiatives and prompt resolution of complaints.
- Prepare and manage budgets and forecasts; identify cost-saving measures while maintaining service quality.
- Work closely with operations, product, and finance to ensure cohesive strategies.
- Build relationships with vendors, local government, and community organizations.
- Oversee the integration of parking technology solutions for improved efficiency and customer experience.
- Promote safe work practices, conduct safety audits, and ensure compliance with operational documentation.
- Develop and market new business opportunities; assist in proposal development and client presentations.
- Conduct timely and constructive performance evaluations; communicate new directives and policies to the team.
- Project a positive image of the organization to employees, customers, and the community.
Requirements and Qualifications
To excel in this role, you must have:
- Bachelor's degree in Business Administration, Transportation Management, or a related field; Master's degree preferred.
- 7+ years of experience in parking management or related fields, with at least 3 years in a leadership role.
- Proven track record of driving operational efficiency and revenue growth.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proficient in financial management and budget preparation.
- Knowledge of parking technology and systems.
Estimated Salary: $110,000 - $140,000 per annum based on location and experience.
Working Conditions
This role may require occasional evening and weekend work, as well as travel to various locations.
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Parking Operations Director
5 days ago
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