Valet Operations Specialist
3 days ago
About the Role:
The Valet Operations Specialist is responsible for receiving incoming keys, marking them with identifiers, and storing them in designated areas. You will also collaborate with fellow team members to maintain quality and safety standards, and work closely with the Operations Manager and/or Shift Manager to ensure seamless key management processes.
Responsibilities:
* Greet arriving and departing guests in a friendly and courteous manner
* Receive incoming keys from valet or customers
* Mark incoming keys with identifiers and store them in designated areas
* Ensure the safety of stored keys by properly locking the area
* Issue correct keys to valet drivers for outgoing customers
* Monitor electronic systems for incoming notifications
* Perform regular audits to verify the number of checked-in vehicles and keys in the key room
* Use respectful communication to assist guests with their questions, problems, and concerns
Estimated Salary: $15/hour
Requirements:
* Excellent customer service and communication skills
* Ability to verbally communicate with guests
* Problem-solving skills and attention to detail
* Strong organization skills and previous valet parking experience a plus
Working Conditions:
* May require flexible hours, including evenings, weekends, and holidays
* Requires frequent communication with valet attendants, management, and guests
Benefits:
As a valued member of our team, you will enjoy an outstanding benefits package, including comprehensive health plans, life and disability insurance, employee assistance programs, and paid time off.
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