Member and Guest Services Representative

4 days ago


MagstattleBas, Grand Est, United States The Salvation Army USA Central Territory Full time

Job Summary:

The Salvation Army USA Central Territory is seeking a highly skilled and customer-focused Member and Guest Services Representative to join our team at the Omaha Kroc Center. As a key member of our front desk team, you will be responsible for delivering exceptional hospitality and ensuring a seamless experience for our members and guests.

Key Responsibilities:

  • Provide World-Class Hospitality: Greet and welcome members and guests, ensuring a positive and memorable experience.
  • Execute Day-to-Day Operations: Manage the Welcome Desk, handle membership sales, and process transactions with accuracy and efficiency.
  • Upsell Programming: Offer insightful suggestions and connect individuals to programs that interest them, driving membership growth and activity engagement.
  • Contribute to Team Sales Efforts: Collaborate with the team to meet membership goals and achieve sales targets.
  • Assist with Member Retention: Engage with members through regular communication, ensuring a strong sense of community and belonging.
  • Provide Informative Tours: Offer guided tours of the center, highlighting our programs and services.
  • Ensure Confidentiality and Professionalism: Maintain confidentiality and handle sensitive information with discretion.
  • Assist with Emergency Situations: Respond promptly and professionally to emergency situations, following established protocols.
  • Process Transactions and Revenues: Collect membership fees, sell day passes, and issue guest passes, ensuring accurate handling of revenues.
  • Perform Light Maintenance: Maintain the cleanliness and organization of the Welcome Desk and surrounding areas.

Requirements:

  • High School Diploma or Equivalent: Required.
  • 2+ Years of Customer Service Experience: Required.

Working Environment:

The Salvation Army USA Central Territory is an equal opportunity employer. We offer a dynamic and supportive work environment, with opportunities for growth and development.



  • Magstatt-le-Bas, Grand Est, United States Hilton Hotels & Resorts Full time

    Hilton Hotels & Resorts is in search of a Guest Services Representative to enhance our Front Office Team.This role offers a full-time schedule with adaptable hours, including weekends and holidays. We provide an array of benefits such as health insurance, dental and vision coverage, retirement plans, generous paid leave, travel perks, educational assistance,...


  • Magstatt-le-Bas, Grand Est, United States Holiday Inn Express & Suites Omaha Downtown - Airport Full time

    Become a part of the Holiday Inn Express & Suites Omaha Downtown - Airport as a Guest Services Representative Are you eager to advance your career in the hospitality sector? Holiday Inn Express & Suites Omaha Downtown - Airport is seeking a dedicated, experienced, and friendly individual to join our team. As a Full-Time or Part-Time Guest Services...


  • Magstatt-le-Bas, Grand Est, United States Holiday Inn Express & Suites Omaha Downtown - Airport Full time

    Become a part of the Holiday Inn Express & Suites Omaha Downtown - Airport as a Guest Services Representative Are you eager to advance your career in the hospitality sector? Holiday Inn Express & Suites Omaha Downtown - Airport is seeking a dedicated, experienced, and friendly individual to join our team. As a Full-Time or Part-Time Guest Services...


  • Magstatt-le-Bas, Grand Est, United States Magnolia Omaha Full time

    Position Overview:As a vital member of our hospitality team, you will play a key role in crafting unique and memorable experiences for our guests. Your primary responsibility will be to warmly welcome guests upon arrival and assist them with the check-in and check-out processes, ensuring they feel comfortable and valued. Additionally, you will provide...


  • Magstatt-le-Bas, Grand Est, United States Magnolia Omaha Full time

    Position Overview:As a vital member of our hospitality team, you will play a key role in crafting unique and memorable experiences for our guests. Your primary responsibility will be to warmly welcome guests upon arrival and assist them throughout their stay, ensuring they feel at home and well-informed about our offerings.Key Responsibilities:Provide a warm...


  • Magstatt-le-Bas, Grand Est, United States Kimpton Cottonwood Hotel Full time

    Property Overview:The Kimpton Cottonwood Hotel is a distinctive boutique establishment that provides a unique and welcoming atmosphere for both guests and staff. As a prospective employee, becoming part of the team at The Kimpton Cottonwood Hotel offers an exciting chance to engage with a newly established property that is already making a significant impact...


  • Magstatt-le-Bas, Grand Est, United States Kimpton Cottonwood Hotel Full time

    Property Overview:The Kimpton Cottonwood Hotel is a distinctive boutique establishment that promises a unique and welcoming atmosphere for both guests and staff. As a prospective employee, becoming part of the team at The Kimpton Cottonwood Hotel offers an exciting chance to engage with a new property that is already gaining recognition in the hospitality...


  • Magstatt-le-Bas, Grand Est, United States Kimpton Cottonwood Hotel Full time

    Property Overview:The Kimpton Cottonwood Hotel is a boutique establishment that provides a distinctive and welcoming atmosphere for both guests and staff. As a candidate, becoming part of the team at The Kimpton Cottonwood Hotel offers an exciting chance to engage with a newly launched property that is already gaining recognition in the hospitality sector....


  • Magstatt-le-Bas, Grand Est, United States Kimpton Cottonwood Hotel Full time

    Property Overview:The Kimpton Cottonwood Hotel stands as a boutique establishment that delivers a distinctive and welcoming atmosphere for both visitors and staff. Being part of the team at this newly launched property offers an exciting chance to engage in a hospitality venture that is already gaining recognition in the industry. The hotel features...


  • Magstatt-le-Bas, Grand Est, United States Kimpton Cottonwood Hotel Full time

    Property Overview:The Kimpton Cottonwood Hotel is a distinctive boutique establishment that provides a warm and welcoming atmosphere for both visitors and staff. As a candidate, becoming part of the team at The Kimpton Cottonwood Hotel offers an exciting chance to engage with a newly established property that is already making a significant impact in the...


  • Magstatt-le-Bas, Grand Est, United States Kimpton Cottonwood Hotel Full time

    Property Overview:The Kimpton Cottonwood Hotel stands as a boutique establishment that provides a distinctive and welcoming atmosphere for both visitors and staff. Being part of the team at this newly established hotel offers a thrilling chance to engage in a property that is already making a significant impact in the hospitality sector. The hotel features...


  • Magstatt-le-Bas, Grand Est, United States Holiday Inn Express & Suites Omaha Downtown - Airport Full time

    Become a Front Desk Agent at Holiday Inn Express & Suites Omaha Downtown - Airport Are you looking to advance your career in the hospitality sector? Holiday Inn Express & Suites Omaha Downtown - Airport is seeking a dedicated, experienced, and friendly individual to fill the role of Full-Time or Part-Time Front Desk Agent. In this position, you will be the...


  • Magstatt-le-Bas, Grand Est, United States Holiday Inn Express & Suites Omaha Downtown - Airport Full time

    Become a Front Desk Agent at Holiday Inn Express & Suites Omaha Downtown - Airport Are you looking to advance your career in the hospitality sector? Holiday Inn Express & Suites Omaha Downtown - Airport is in search of a dedicated, skilled, and friendly individual to fill the role of Full-Time or Part-Time Front Desk Agent. In this position, you will be the...


  • Magstatt-le-Bas, Grand Est, United States Holiday Inn Express & Suites Omaha Downtown - Airport Full time

    Become a Front Desk Agent at Holiday Inn Express & Suites Omaha Downtown - Airport Are you looking to advance your career in the hospitality sector? Holiday Inn Express & Suites Omaha Downtown - Airport is seeking a dedicated, experienced, and friendly individual to fill the role of Full-Time or Part-Time Front Desk Agent. In this position, you will be the...


  • Magstatt-le-Bas, Grand Est, United States The Salvation Army Central Territory Full time

    Position Overview at The Salvation Army Central TerritoryThe Salvation Army Central Territory is seeking enthusiastic and service-oriented individuals to enhance our community engagement efforts. Recognized as a leading Christian organization, we are committed to improving the lives of those we serve through holistic support that nurtures physical,...


  • Magstatt-le-Bas, Grand Est, United States Nothing Bundt Cakes #248 Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Nothing Bundt Cakes #248. As a key member of our bakery team, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and selling our delicious cakes.Key...


  • Magstatt-le-Bas, Grand Est, United States Westmont Group Full time

    Westmont Group is in search of dedicated individuals who possess a genuine hospitality mindset and are eager to contribute positively each day. If you aspire to make a meaningful impact, we invite you to explore this opportunity.Key ResponsibilitiesWe are currently on the lookout for experienced and passionate candidates for the role of Front Desk Agent, who...


  • Magstatt-le-Bas, Grand Est, United States Family Fare Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Family Fare. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating cash registers, and assisting guests with their shopping needs.Key ResponsibilitiesCustomer Service: Provide...


  • Magstatt-le-Bas, Grand Est, United States The Marcus Corporation Full time

    POSITION OVERVIEW:Welcome and register visitors, ensuring prompt and courteous service while managing guest accounts at the conclusion of their stay.KEY RESPONSIBILITIES:Facilitate the check-in and check-out process for guests.Provide accurate and relevant information to guests and clients.Warmly greet and assist guests, addressing their requests and...


  • Magstatt-le-Bas, Grand Est, United States The Marcus Corporation Full time

    POSITION SUMMARY:Welcome and register visitors, ensuring a prompt and courteous experience while managing guest accounts upon their departure.KEY RESPONSIBILITIES:Facilitate the check-in and check-out process for guests.Provide accurate and relevant information to guests and clients.Warmly greet guests, addressing their requests and inquiries while...