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Regional Supply Chain Coordinator

2 months ago

San Diego, California, United States ResMed Full time
Regional Supply Chain Coordinator - Americas

Join our dynamic team focused on optimizing supply chain processes and enhancing customer satisfaction.

The primary goal of the Customer Supply Planning Team is to oversee the reconciliation of consensus demand, ensuring alignment across various departments including Finance, Product, and Sales.

This team serves as the authority on Supply and Demand Key Performance Indicators (KPIs) utilized to convey forecast precision, inventory status, excess and obsolete stock, and alignment with financial and corporate objectives.

Success in this position hinges on robust engagement with business leaders, the ability to question and comprehend the factors driving changes, and acting as a vital liaison between front-end functions (Product and Sales & Marketing) and back-end functions (Supply Chain, Operations, and Finance).

The Demand Planning team contributes significantly to ResMed by facilitating a consensus demand plan that effectively balances risks and opportunities, thereby enabling the execution of a profitable production plan.

Job Responsibilities

As a Regional Supply Chain Coordinator specializing in Sales & Operations Execution (S&OE), you will be pivotal in bridging demand forecasting, product supply planning, and inventory oversight.

Your role is essential in ensuring the smooth movement of products through the supply chain to fulfill customer requirements while optimizing inventory levels and production capabilities.

Sales & Operations Execution (S&OE):

Lead and implement the S&OE process, converting demand forecasts into actionable production strategies, ensuring alignment with sales objectives, production capabilities, and inventory limitations.

Demand Forecasting & Analysis:

Participate in Market Demand reviews and gain in-depth knowledge of our products, customers, and strategic initiatives.

Product Supply Planning:

Collaborate closely with product supply planning to develop practical production schedules that meet customer delivery expectations while optimizing resource utilization and minimizing changeovers.

Inventory Management:

Work alongside the Demand Planning team to execute inventory strategies such as safety stock, replenishment policies, and inventory optimization models to ensure product availability while reducing carrying costs. Ensure inventory levels and flow are optimized according to business goals.

Order Fulfillment & Customer Service:

Plan fulfillment processes to ensure optimization, monitor order fulfillment performance metrics such as on-time delivery, fill rates, and order accuracy. Proactively resolve any issues or bottlenecks in the order fulfillment process to guarantee a seamless customer experience.

Supply Chain Risk Management:

Identify potential risks to the supply chain, including raw material shortages, transportation delays, or production constraints, and formulate contingency plans to mitigate their impact on operations. Keep an eye on external factors such as geopolitical events, weather disruptions, and market fluctuations that may affect supply chain stability.

Performance Analysis & Continuous Improvement:

Monitor key performance indicators (KPIs) related to S&OE processes, inventory management, and production efficiency. Conduct root cause analysis to identify improvement opportunities and implement corrective actions to drive operational excellence.

Cross-Functional Collaboration:

Work closely with cross-functional teams including sales, marketing, procurement, distribution, and production to align on short-term supply plans and address any challenges or constraints that may arise. Participate in cross-functional projects as the regional supply subject matter expert, serving as a liaison between departments to ensure effective communication and coordination.

Qualifications

Bachelor's degree in supply chain management, operations research, logistics, or a related field. An advanced degree or certification (e.g., APICS CPIM) is a plus.

3-5+ years of experience in supply chain planning, preferably in a manufacturing or distribution setting.

Proficiency in supply chain planning software (e.g., SAP, Oracle, o9) and advanced Excel skills for data analysis and modeling.

Strong analytical and problem-solving abilities, with the capacity to interpret complex data and make informed decisions.

Excellent communication and interpersonal skills, enabling effective collaboration across cross-functional teams.

Detail-oriented with a commitment to accuracy and quality in all aspects of work.

Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Strong analytical and problem-solving skills, with the ability to analyze complex data and drive data-driven decisions.