Hospitality Leader
5 days ago
We are seeking an exceptional Hospitality Leader to oversee the daily operations of a premier hospitality venue in New York City.
About Us:Gecko Hospitality, named one of Forbes' America's Best Recruiting Firms, offers the largest selection of hospitality management positions. Our team covers all 50 states and Canada, providing professional placement services with over 120 dedicated experts.
Job Description:This is an opportunity to lead a team and ensure a seamless dining experience at our high-end, high-volume establishment. The ideal candidate will have a proven track record in managing upscale venues, focusing on operational excellence, exceptional guest service, and business growth.
Responsibilities:- Leadership and Team Development: Lead, motivate, and develop a team of front-of-house and back-of-house staff. Oversee hiring, training, and performance management to create a positive, productive work environment.
- Operational Management: Ensure smooth day-to-day operations by overseeing all aspects of restaurant management, including inventory control, supplier relations, scheduling, and staff performance.
- Guest Experience Excellence: Maintain the highest standards of service, ensuring an outstanding experience for every guest. Address guest concerns and feedback promptly and professionally to ensure satisfaction.
- Financial Oversight: Manage financial performance, including budgeting, P&L management, cost control, and maximizing profitability. Monitor key performance indicators to achieve business objectives.
- Health and Safety Compliance: Ensure compliance with all health, safety, and sanitation regulations, maintaining a clean, safe, and compliant environment for both staff and guests.
- Marketing and Promotion: Collaborate with the marketing team to develop promotional strategies, events, and campaigns to increase traffic, enhance brand visibility, and engage guests.
- Event Coordination: Oversee private events, group bookings, and special programs, ensuring seamless execution and a memorable experience for all guests.
- Menu and Product Quality: Collaborate with the culinary team to ensure consistent food and beverage quality and presentation, aligning with the venue's standards and guest expectations.
The estimated salary for this position is $85,000 - $110,000 per year, depending on experience.
Requirements:- 5+ years of experience in restaurant management, with at least 2 years in a leadership role.
- Strong leadership, interpersonal, and communication skills.
- In-depth knowledge of restaurant operations, including financial management, inventory control, and staff training.
- Proven ability to manage a high-volume, upscale venue.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong problem-solving abilities and the ability to thrive in a fast-paced environment.
- A passion for providing excellent guest service and a commitment to operational excellence.
- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Opportunities for career advancement and professional growth within the company.
- A dynamic, high-energy work environment in one of New York City's most sought-after hospitality destinations.
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