Server Representative

5 days ago


Houston, Texas, United States Federal American Grill Full time
Job Overview

Federal American Grill is a family-owned and operated upscale dining establishment that offers a unique blend of traditional comfort food and modern cuisine. Our goal is to provide exceptional service and create a memorable experience for our guests.

Job Summary

We are seeking experienced servers who possess excellent communication skills and a passion for delivering outstanding customer service. As a server at Federal American Grill, you will be responsible for creating a warm and welcoming atmosphere for our guests, while also ensuring that their dining experience is nothing short of exceptional.

Key Responsibilities
  • Provide Exceptional Guest Service: Greet guests promptly, take orders accurately, and ensure that all needs are met in a timely and professional manner.
  • Maintain a Working Knowledge of Menu Items: Stay up-to-date on menu offerings, ingredients, and promotions to provide informed recommendations to guests.
  • Table Maintenance: Ensure that tables are clean and well-maintained, and that all necessary items are available to guests.
  • Communication with Management: Report any issues or concerns to management in a timely and professional manner.
  • Process Payments Accurately: Handle guest payments efficiently and accurately, while also providing a positive checkout experience.
  • Uniform and Professional Appearance: Maintain a clean, pressed uniform and a professional appearance at all times.
Requirements
  • Minimum of 2 Years of Quality Experience: Possess a minimum of 2 years of experience as a server in a high-volume dining establishment.
  • Excellent Communication Skills: Possess excellent communication skills, both written and verbal.
  • Positive Attitude and Teamwork: Demonstrate a positive attitude and a willingness to work as part of a team to achieve exceptional guest service.
  • Food Safety Certification and TABC Certification: Possess current Food Safety Certification and TABC Certification.
Benefits
  • Direct Deposit: Receive direct deposit of paychecks.
  • Paid Time Off: Enjoy paid time off for vacation, sick leave, and holidays.
  • Advancement Opportunities: Opportunities for advancement and career growth within the company.
  • 401K Plan: Participate in a 401K plan with 100% vesting.


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