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Server Representative

2 months ago

Houston, Texas, United States Golden Corral Full time
Job Description

Job Title: Server Representative

Job Summary:

We are seeking a highly motivated and customer-focused Server Representative to join our team at Golden Corral. As a Server Representative, you will be responsible for providing exceptional dining experiences to our guests, ensuring their satisfaction and promoting return visits.

Key Responsibilities:

  • Guest Satisfaction: Ensure guest satisfaction by following the Eight Steps of Service, promoting positive public relations, and creating a welcoming and inclusive environment for all guests.
  • Operational Excellence: Thoroughly understand product specifications, ensure accurate orders, and perform opening and closing procedures, side work duties, and equipment maintenance.
  • Cleanliness: Maintain a clean and organized workspace, follow local health department laws, and adhere to cleanliness, service, and quality standards.

Requirements:

  • Positive Attitude: Demonstrate a positive attitude, enthusiasm, and knowledge about new products and special promotions.
  • Teamwork: Promote teamwork by assisting other Server Representatives to ensure outstanding guest service.
  • Communication: Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.

What We Offer:

As a Server Representative at Golden Corral, you will have the opportunity to work in a fast-paced and dynamic environment, develop your skills and knowledge, and be part of a team that values customer satisfaction and excellence.