Patient Service Coordinator
2 days ago
**About Esse Health**
Esse Health is a leading independent physician practice in the St. Louis Metropolitan area, providing high-quality healthcare services to nearly 130,000 patients. Our team of medical professionals is dedicated to placing patients and their physicians at the center of health decisions.
**Job Summary**
We are seeking a full-time Patient Service Representative to join our Comprehensive Primary Care Associates office. The successful candidate will be responsible for answering incoming phone calls, scheduling patient appointments, verifying insurance, registering patients in the computer, and acting as a liaison between providers and patients.
**Key Responsibilities**
- Answer incoming phone calls and respond to patient inquiries
- Schedule patient appointments and verify insurance information
- Register patients in the computer and maintain accurate records
- Act as a liaison between providers and patients, communicating effectively and professionally
- Project a positive image at all times, maintaining an upbeat and positive attitude in all interactions with patients and coworkers
**Requirements**
- High school diploma or equivalent
- 1 or more years of experience working with the public, preferably in a healthcare setting
- Knowledge of medical terminology and health insurance plans
- Ability to recognize priority or emergency phone calls and communicate effectively with patients
- Ability to perform multiple tasks in a fast-paced environment and sit at a desk for up to 8 hours a day
**What We Offer**
- Multiple medical coverage benefits
- Generous PTO policy and 8 paid holidays
- 401k match and profit sharing
- Tuition reimbursement
- Wellness program
**Equal Opportunity Employer**
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