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Customer Service Ambassador

2 months ago

Seattle, Washington, United States NoGigiddy Full time
{"h3": "Customer Support Representative Role at NoGigiddy"}

We are seeking highly skilled and empathetic Customer Support Representatives to join our team at NoGigiddy. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients across various platforms, including phone, email, and live chat.

Key Responsibilities:
  • Respond to customer inquiries and provide accurate information about our products and services.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Process customer orders, forms, applications, and requests efficiently.
  • Maintain accurate records of customer interactions and transactions.
  • Identify and escalate priority issues to ensure timely resolution.
  • Follow up with customers to ensure their issues are resolved and they are satisfied with the service.
  • Provide feedback on the efficiency of our customer service process.
Requirements:
  • Proven customer support experience or experience as a client service representative.
  • Strong phone handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • High school diploma or equivalent; college degree preferred.
Benefits:
  • Flexible scheduling to accommodate various lifestyles.
  • Competitive pay.
  • Opportunity to work in diverse business settings.
  • Chance to develop and refine customer service and problem-solving skills.
  • Training and support from experienced professionals.

At NoGigiddy, we value our customers and strive to provide exceptional support. If you are passionate about delivering outstanding customer experiences, apply now to become a part of our team.