Customer Service Ambassador

2 weeks ago


Seattle, Washington, United States Apollo Consulting Group Full time
Customer Service Representative

Apollo Consulting Group is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and marketing team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Customer Engagement: Develop and maintain strong relationships with clients, providing personalized support and solutions to their needs.
  • Product Knowledge: Stay up-to-date on our products and services, and effectively communicate their features and benefits to customers.
  • Market Research: Conduct research to identify new business opportunities and stay ahead of the competition.
  • Communication: Respond promptly and professionally to customer inquiries, and resolve issues in a timely and effective manner.
  • Team Collaboration: Work closely with other team members to achieve sales and marketing goals.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in customer service or sales preferred.
  • Skills: Excellent communication and interpersonal skills, with a strong ability to build rapport with customers and colleagues.
  • Personal Qualities: A positive and professional attitude, with a strong work ethic and a desire to learn and grow.


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