Generator Mechanic/Service Technician

5 days ago


Greer, South Carolina, United States Generator Supercenter of Greenville, SC Full time
Job Summary

The Generator Mechanic/Service Technician will work closely with the Service Manager to plan their work and travel schedule in the surrounding area. Using company-supplied vehicles, you will travel to customers' residences to perform repair work and preventative maintenance on their whole home standby generators.

You will regularly use verbal communication and customer service skills to communicate directly with our customers. You will use mechanical and electrical knowledge of generators or small engines to troubleshoot and repair whole home standby generators for our customers.

This work will require the ability to read and understand technical manuals, instructions, electrical wiring diagrams, and blueprints. When repairs and preventative maintenance are complete, you will use electronic/written communication skills to update the software system with information regarding services you performed.

Responsibilities
  • Using company vehicles – travel to customers' residences
  • Communicate directly with customers regarding arrival, work being performed, issues resolved, etc.
  • Inspect, troubleshoot, repair, and perform maintenance on customers' home generators.
  • Follow technical instruction manuals, diagrams, blueprints, and procedures.
  • Test, troubleshoot, and operate automatic transfer switches.
  • Document services performed using an electronic software system
  • Adhere to all safety practices and requirements.
Qualifications
  • Strong customer service and communication skills (verbal and written).
  • Problem-solving, organization, and decision-making skills
  • Ability to work independently demonstrating initiative.
  • Reading and comprehension skills are required to understand technical manuals, electrical wiring diagrams, and blueprints.
  • Ability to drive company vehicles safely to each customer's residence within and surrounding area.
  • High school diploma or equivalent
  • Experience with mechanical small engine repair work
  • Experience with electrical wiring.
  • Valid driver's license and satisfactory driving record
  • Be physically able to perform the job duties including bending, stooping, climbing ladders, pulling, grasping, and walking on uneven surfaces
  • The ability to work primarily outdoors in varying weather conditions and temperatures.
  • Proper eyesight/vision to be able to perform mechanical repairs safely.
  • Must be able to interpret technical manuals, blueprints, and schematics.
  • Must be able to drive company vehicles to each job site.


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