Front Desk Associate
7 days ago
We are seeking a highly motivated and experienced Front Desk Associate to join our team at The Lash Lounge Oakland - Rockridge. As a key member of our front desk team, you will be responsible for providing exceptional customer service, selling memberships and retail products, and contributing to the overall success of our salon.
Responsibilities:- Provide outstanding customer service to all guests, ensuring a positive and welcoming experience.
- Sell memberships and retail products, meeting monthly sales goals.
- Book appointments in person or by phone, ensuring accurate scheduling and communication.
- Contribute to group operations, including inventory maintenance and maintaining a clean and inviting environment.
- Be proficient in working the POS software, handling sales transactions, and managing the end-of-day cash drawer reconciliation.
- Assist with promotional events to market the salon and build the brand.
- Required social media familiarity, including Instagram and Facebook.
- Assist the manager with daily tasks and responsibilities.
- 1+ years of customer service or retail sales experience.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Strong computer and phone skills, with proficiency in Microsoft Word and Excel.
- Ability to work some weekends and evenings, with a flexible schedule.
- Strong customer service skills and ability to work professionally with the public.
- Experience with MindBody Software is a plus.
- Hourly wage, commensurate with experience, plus commissions on sales.
- Growth opportunities and professional development.
- Free lash extensions and all other salon services.
- Discounts on retail products.
- Pay $16/hour.
- Commission on retail and membership sales.
Available to work:
Sunday - 9:30am-6pm
Monday - 12-7pm
Wednesday - 9:30-12pm
Thursday - 9:30-12pm
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