Spa Coordinator

4 weeks ago


Hilton Head Island, South Carolina, United States Omni Hotels & Resorts Full time

Job Summary

The Spa Coordinator will be responsible for providing exceptional guest service and creating a sensory journey for our guests at the Omni Hilton Head Oceanfront Resort. This role will work closely with the spa therapy team to ensure a seamless and relaxing experience for our guests.

Responsibilities

  • Check guests in and out according to Omni standards
  • Schedule spa appointments and confirm them accurately
  • Upsell, cross-sell, and pre-sell spa services and products
  • Provide tours of the spa and offer/beverage service as needed
  • Communicate spa promotions with guests

Requirements

  • Effective communication in a professional business environment
  • Able to accurately and efficiently input information into computer systems
  • Prioritize, organize, and follow up on responsibilities
  • Flexible schedule to include nights, weekends, and holidays
  • Ability to stand for long periods
  • Previous customer service experience
  • Previous cashiering experience preferred
  • Previous administrative experience preferred
  • Previous scheduling experience preferred
  • High school diploma or equivalent
  • Able to lift, carry, push, pull 30 lbs

About Omni Hotels & Resorts

Omni Hotels & Resorts is an equal opportunity employer - vets/disability


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