Patient Service Representative

2 weeks ago


Honolulu, Hawaii, United States Hawaii Pacific Health Full time
About the Role

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Hawaii Pacific Health. As a key member of our healthcare team, you will play a vital role in ensuring that our patients receive exceptional care and service.

Key Responsibilities
  • Act as a liaison between patients and healthcare professionals, providing warm and considerate assistance
  • Interview, register, and admit patients, updating and creating medical records as needed
  • Process professional and technical fees generated by department providers in a timely and accurate manner
  • Perform cash handling and collection duties
  • Work effectively under minimal supervision, demonstrating excellent communication and customer service skills
Requirements
  • High school diploma or equivalent required
  • One year of clerical support experience in a healthcare setting or related field
  • Basic computer skills and knowledge of medical terminology preferred
  • Experience with EPIC electronic medical records system a plus
What We Offer

Hawaii Pacific Health is committed to providing a comprehensive and competitive total rewards package, including pay and benefits. Our team members enjoy a supportive and collaborative work environment, opportunities for professional growth and development, and a chance to make a meaningful difference in the lives of our patients and community.



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